Credentialed Veterinary Technician (Regional Remote) - ASPCA Poison Control

Join our team of dedicated professionals at the ASPCA Poison Control, the leading animal poison control call center in the nation, and make a difference in the lives of animals every day. As a Credentialed Veterinary Technician, you will be the first point of contact for pet owners seeking assistance with pets exposed to potentially dangerous substances. You will have the opportunity to work remotely, with a dynamic and supportive team, and contribute to the development of new findings and poison prevention strategies.

In this fast-paced and challenging role, you will utilize your toxicology knowledge and skills to manage medical cases, provide diagnostic and treatment recommendations, and document exposure circumstances in our electronic medical record system. You will also participate in training, professional development, and supportive activities to enhance your skills and knowledge, and contribute to the advancement of the ASPCA's mission to protect and improve the lives of animals.

We offer a comprehensive benefits package, including paid vacation, sick, and personal time, continuing education days and allowance, and a low-cost benefits package. You will also have the opportunity to develop your career with our robust professional development programs, and be part of a team that is committed to diversity, equity, and inclusion.

Responsibilities

• Manage medical cases initiated by telephone, email, and other electronic means, involving animals potentially exposed to deleterious agents or diseases
• Obtain complete case histories and provide detailed and accurate diagnostic and treatment recommendations
• Document exposures and risks, and relay detailed treatment recommendations per protocols and verbal instructions
• Utilize ASPCA/APC resources to manage cases and access protocols, policies, and procedures
• Maintain excellence in customer service and high medical record quality levels

Requirements

• Veterinary Technician credentials (required) in the state of residence, i.e., CVT, LVT, RVT
• At least one year of experience as a credentialed veterinary technician
• Ability to act and react to emergency and/or challenging situations in a compassionate and consistent manner
• Ability to communicate effectively with concerned, emotional, and worried persons via telephone
• Strong interest in toxicology and experience in veterinary practice, poison control center, or university is beneficial

What We Offer

• Competitive hourly rate ($24.50 - $29.10 per hour, depending on location and experience)
• Comprehensive benefits package, including paid vacation, sick, and personal time, and low-cost benefits package
• Opportunities for professional development and career advancement
• Remote work arrangement, with occasional on-site training and support
• Collaborative and compassionate work environment, with a team committed to diversity, equity, and inclusion

Apply Now to join our team and make a difference in the lives of animals!