Part-Time Customer Service & Sales Lead

Elevate Your Career with a Dynamic Role at Burlington Join our vibrant team as a Part-Time Customer Service & Sales Lead, where you'll play a vital role in delivering exceptional customer experiences. With a competitive salary and comprehensive benefits package, you'll be valued and supported every step of the way. Whether you're working remotely or in our Burlington hub, you'll be an integral part of our team, driving success and growth in a fast-paced and exciting environment.

As a Customer Service & Sales Lead, you will embody our company's foundational values and philosophy, promoting a customer-first mentality and prioritizing friendliness, speed, and outstanding customer service delivery. You will oversee and stimulate associates to provide exceptional customer service, ensuring a positive and enjoyable shopping experience for all our customers.

Job Overview

In this role, you will be responsible for:

• Modeling company core values, philosophy, and standards, setting a positive example for the receiving team
• Driving improvement in friendliness, speed of checkout, and customer feedback surveys, maintaining a customer-first focus and delivering a consistently great experience
• Maintaining a neat and orderly front-end area, troubleshooting issues with registers and transactions
• Coordinating meal and break periods, monitoring schedule adherence, and ensuring seamless store operations

Requirements

To be successful in this role, you should:

• Possess a flexible work schedule, including availability for early mornings, evenings, weekends, and holidays
• Have the physical capability to lift and transport boxes exceeding 40 lbs and be comfortable standing and walking for extended periods
• Demonstrate strong leadership skills, a personable and outgoing attitude, and a passion for the retail industry

What We Offer

In return for your hard work and dedication, you will enjoy:

• A competitive wage and flexible hours
• An associate discount and potential eligibility for Burlington's benefits package, including medical coverage and a 401(k) plan
• Paid time off, holidays, and sick time, in accordance with applicable law
• Opportunities for training, development, and growth within our rapidly expanding brand

Join Our Team

Burlington is an equal opportunity employer committed to workplace diversity. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and the communities we serve. If you're ready to take your career to the next level, apply now and discover why Burlington is the perfect fit for you!

Simple Application Process

Ready to join us? The first step is easy. Click apply now, and we'll be in touch soon!