Join Our Dynamic Team: Retail Customer Service Representative
Unlock a rewarding career with EZCORP, where innovation and teamwork thrive! We're seeking a highly skilled and motivated Retail Customer Service Representative to join our team in Killeen, Texas. As a key member of our customer-facing team, you will provide exceptional service, drive sales, and build lasting relationships with our customers. Enjoy a flexible, hybrid remote work arrangement and a competitive salary with comprehensive benefits.
We offer a structured career path with opportunities for growth and development, including a 5-week paid training program, certification programs, and potential for promotion to leadership roles. Our benefits package includes:
- Free Health Insurance
- Competitive Wages
- Monthly UNCAPPED Bonus Potential
- Great Working Hours
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
As a Retail Customer Service Representative (Pawnbroker), you will
- Provide exceptional customer service, greeting customers, and interacting with them in person and on the phone
- Process sales, loans, and extensions
- Perform opening and closing store duties
- Work collaboratively with our team to drive sales and achieve store goals
Requirements
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Ability to multitask and work well independently and as a team member
- Able to pass a criminal background check and drug test
Preferred qualifications
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics
- Sales background
- Bilingual
Ready to start your career with EZCORP?
Apply now and take the first step towards a rewarding and challenging role with our dynamic team!Apply To This Job
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