Inside Sales Representative (Call Center)
ABOUT US Vivazen launched with a disruptive idea: that a small, plant-powered shot could outperform the synthetic stimulants dominating convenience counters. Over a decade later, we’ve not only proven it—we’ve defined the category. As the original brand to bring kratom-based products to market, we’ve since expanded into a powerful portfolio of clean, effective botanical blends—with more than 700 million servings sold nationwide. Retailers rely on Vivazen to drive real revenue in minimal space. Consumers trust us for fast-acting, feel-good energy they can count on. And behind it all is a business built for speed, ownership, and performance. At Vivazen, you won’t wait for permission or promotion. From day one, you’ll run a real territory with clear goals, visible numbers, and the support to win. As we enter a new phase of rapid growth, we’re building a team that’s as ambitious as the opportunity. If you're motivated by autonomy, accountability, and upward mobility—and you want to help shape the future of natural performance—you’ll go far at Vivazen. WHAT YOU’LL DO Are you a driven, persuasive communicator who thrives in a performance-based environment? Join us as an Inside Sales Representative and take charge of your success while working from anywhere. In this role, you’ll own your pipeline—calling prospective retail partners, introducing them to our standout brand, selling in our high-demand product line, and supporting your accounts through follow-ups and service. This is an exciting opportunity for individuals with experience in phone-based sales, call centers, or customer service who are ready to level up. You'll enjoy strong base pay, uncapped bonuses, and the chance to work with a category leader in CPG. Whether you're looking to sharpen your skills or grow your career, this role offers continuous learning and future growth. Perfect for high performers who value flexibility, independence, and a rewarding challenge. RESPONSIBILITIES
- Outbound Sales Calls: Reach out to potential retail accounts to introduce and sell our product offerings.
- Account Management: Follow up with existing customers to support reorders, promotions, and upsells.
- Lead Qualification: Use provided leads and CRM tools to identify high-potential accounts and prioritize outreach.
- Relationship Building: Develop rapport with store owners, buyers, and managers to grow long-term partnerships.
- Product Education: Communicate the benefits of our wellness products and current promotions to retail partners.
- Sales Support: Collaborate with field teams and market leads to ensure successful in-store execution.
- Reporting: Maintain records of calls, sales activities, and outcomes in CRM software for visibility and performance tracking.
REQUIREMENTS
- 2+ years of proven success in B2B inside sales, outbound call centers, or telesales roles – preferably in the CPG, retail, or distribution sectors.
- Self-motivated and results-oriented with a strong ability to meet or exceed sales goals.
- Confident communicator with excellent phone presence and confident, concise and persuasive selling skills.
- Comfortable working independently and managing a flexible schedule, with a minimum commitment of 20 hours per week Monday to Friday, between 9:00 AM and 5:00 PM EST.
- Must have access to a computer, reliable internet connection, and phone.
- Experience with CRM tools and virtual collaboration tools.
- High school diploma or GED required.
COMPENSATION
- Competitive hourly base pay
- Performance-based bonuses with no cap on earnings
- Mileage reimbursement
- Uncapped growth potential. Top performers may be considered for role extension or full-time employment with Vivazen
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