Country Manager - Client Management

Role overview:

The Country Manager will be responsible for deepening and expanding existing partner relationships across Korea, with a focus on global money movement. This is a hands-on, individual contributor role that demands a strong execution mindset and a commitment to driving results through strategic account management. While the primary focus is on nurturing and growing current partnerships, identifying and qualifying new business opportunities for the sales team will also be valued.

Job Responsibilities:

How you will create impact:

The Country Manager will significantly impact TerraPay's growth and presence across the Korea through the following key responsibilities:

• Strategic Sales and Development: Owning, crafting and implementing a comprehensive Business strategy for TerraPay, driving expansion and market penetration in the Korea region.

• Partnership Development: Building and nurturing strategic relationships with fintechs, money remittance companies, and other financial institutions to enhance TerraPay’s market position and business opportunities. This includes developing of the sales pipeline build by local leadership.

• Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities

• Lead Generation and Reporting: Attending tradeshows, sourcing leads through strategic partnership with Fintech Korea, and following the sales process while providing detailed reports to the sales management team.

• CRM Utilisation: Maintaining accurate and timely reporting using CRM tools to track performance, pipeline, and sales activities.

• Feedback and Strategy Adjustment: Providing actionable insights and feedback to the line manager about pipeline status, performance metrics, and strategic adjustments.

• Client Retention and Satisfaction: Ensuring high levels of client retention, contractual health, and overall satisfaction through proactive management and support.

• Communication Facilitation: Strengthening the connection between customers and TerraPay’s back-office services to streamline communication and resolve issues effectively.
• Risk and Compliance: Ensuring familiarisation with the laid down policies towards risk and compliance, especially the AML / CTF regulations and policies to ensure compliance at all times.

Requirements

Essential qualifications:

• 10+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales.

• Preferred direct experience managing Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees –University Degree CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be!

• Entrepreneurial mindset, flexibility & ownership: You’re adaptable, self-motivated, and take full ownership of your tasks.

• Team Spirit: You thrive in a team environment and are open to change but can also handle working independently.

• Customer & Market Centric: You’ve got a strong grasp of customer needs, market dynamics, and industry requirements.

• Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues.

• Detail-Oriented: Your attention to detail is impeccable—nothing gets past you!

Benefits

Why TerraPay

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.

Originally posted on Himalayas