Technical Writer II (Remote)

This is a remote position. Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government. Work on things that matter Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology. Built for a remote life Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers. Committed to high expectations and a welcoming culture Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works. The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes. Primary Responsibilities: In this role, you will serve as an individual contributor within a team; with the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. You will begin to develop an awareness and understanding of how the technical writing discipline delivers upon program requirements, as well as interact with stakeholders. Primary expectations for a Technical Writer II include:

• Collaborates with government partners and stakeholders, and users to support the design and research processes
• Focused on program tactical assignments, but may support more strategic initiatives in support of meeting defined milestones
• Interviews product developers, observes performance of production methods and refers to technical specifications, blueprints, engineering illustrations, and trade journals
• Prepares illustrative materials, selecting drawings, sketches, diagrams and charts
• Conducts quality review of materials
• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts
• Gathers information through research, statistical reports and interviews with technical staff
• Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications
• Assists in preparing material for technical seminars and business forums and may be called upon to assist in technical or business presentations
• Supports the development of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives
• Collaborates with a multi-disciplined team to facilitate discussions and articulate goals in order to deliver upon requirements

Basic Qualifications:

• Bachelor’s degree and 3+ years of experience
• Proven ability to author and maintain technical content such as SOPs, user documentation, system overviews, or API references
• Experience working with Agile methodologies (e.g., Scrum, SAFe) and supporting cross-functional delivery teams
• Familiarity with documentation tolls such as Confluence
• Ability to gather information through stakeholder interviews, legacy documentation, and hands-on testing
• Understanding of software development lifecycles, DevSecOps, or system integration concepts
• Comfortable managing multiple documentation streams and shifting priorities in a dynamic, client-facing environment
• Strong editorial skills with a commitment to clarity, accuracy, and consistency
• Effectively applies writing principles to project/ program requirements
• Experience with design software such as Figma, Miro, Adobe or other tools

Preferred Qualifications:

• Prior government contracting experience

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination. In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $85,000 - $95,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. Apply Job! Apply to this Job