Membership Outreach Attendant
h1bspanAPPLICATION INSTRUCTIONS:/span/b/h1ullih2spanCURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please a href="https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader#61;true" target="_blank"login to Workday/a/spanspan to complete thea href="https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ" target="_blank" internal application process/a/spanspan. Please do not apply here, apply internally through Workday. /span/h2/li/ulp/pullih2spanCURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please/span a href="https://nam10.safelinks.protection.outlook.com/?url#61;https%3A%2F%2Fwww.myworkday.com%2Fpsu%2Fd%2Finst%2F13102!CK5mGhIKBggDEMenAhIICgYI1A0QkwE~%2Fcacheable-task%2F23748%245.htmld%23TABINDEX%3D0amp;data#61;04%7C01%7Crkh108%40psu.edu%7C4eae4f0ec9854dd03b6808d9663d0c90%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637653234648637442%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000amp;sdata#61;wChxz3SXc%2F99%2BgXQFsovztGrTOzodVW2mRVTZHPgZrA%3Damp;reserved#61;0" target="_blank"spanlogin to Workday/span/aspan to complete the/span a href="https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg" target="_blank"student application process./a Please do not apply here, apply internally through Workday./h2/li/ulp/pullih2If you are NOT a current employee or student, please click “Apply” and complete a href="https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf" target="_blank"the application process for external applicants/a./h2/li/ulp/pp/pp style="text-align:left"bspanApproval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see a target="_blank" href="https://hr.psu.edu/current-employee/flexible-work-arrangements/out-of-state-notice?utm_source#61;workdayamp;utm_medium#61;reqamp;utm_campaign#61;Oct23amp;utm_id#61;out-of-state"Notice to Out of State Applicants/a. /span/b/pp style="text-align:inherit"/pp style="text-align:left"bJOB DESCRIPTION AND POSITION REQUIREMENTS:/b/ppbDescription/b: Membership and Outreach Attendants must be dynamic, problem-solving Penn State students with the ability to uphold Campus Recreation policies and procedures. They must have the ability to excel in customer service and engage with patrons. Attendants must have the knowledge and skills to answer telephone calls, work face-to-face with patrons, and provide facility tours to guests./pp/ppbResponsibilities/b/pulliGreeting patrons with a friendly and welcoming demeanor./liliConduct membership and locker sales transactions and process program registrations efficiently./liliTroubleshooting issues with membership and locker sales and renewals./liliProvide exceptional customer service by answering inquiries about Campus Recreation programs and services and directing patrons to appropriate staff when needed./liliAssist in answering telephones and engage with patrons face-to-face./liliConduct facility tours for guests./liliPromote Penn State Campus Recreation memberships, programs, and services to the community./liliComplete other duties as assigned by supervisor./li/ulp/ppbPersonal/Professional Development and Responsibilities/b/pulliAttend all staff meetings./liliBe receptive to personal and professional development./liliBalance time commitments./liliGive and receive performance feedback./liliRecognize limitations and work to improve./liliTo function as a contributing member of the Campus Recreation team./li/ulp/ppbRequirements/b/pulliMust successfully complete a criminal background check./liliAbility to positively interact with patrons and employees alike./liliStrong critical thinking skills./li/ulp/ppbWorking Conditions/b/pulliAverage of 6-10 hours worked per week./liliWork will take place on the University Park Campus./liliMust be able to accommodate a variable work schedule that will include mornings, evening, weekends, and University breaks./li/ulp/ppspanCampus Recreation is a department within Student Affairs that provides fitness, wellness, and recreational programs to the campus community through the operation and administration of the new expanded and renovated 200,000 sf Intramural Building, the McCoy Natatorium, the 700-acre Stone Valley Outdoor Recreation Area, a Tennis Center including six clay courts and four indoor courts, the White Building, Outdoor Adventures, Aquatics, Club Sports, Fitness and Wellness Programs, and Intramural Sports./span/pp/ppThe Pennsylvania State University is committed to and accountable for spanadvancing diversity,/span equity, inclusion, and sustainability in all of its forms. We embrace spanindividual uniqueness,/span foster a culture of inclusion that supports both broad and specific spandiversity initiatives,/span leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission./pp/ppbCAMPUS SECURITY CRIME STATISTICS: /b/pdivpPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review a href="https://police.psu.edu/annual-security-reports" target="_blank"here/a./pp/ppEmployment with the University will require successful completion of background check(s) in accordance with University policies. /pp/ppbEEO IS THE LAW/b/ppPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473./pp/ppa href="https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf" target="_blank"Federal Contractors Labor Law Poster/a/ppa href="https://affirmativeaction.psu.edu/files/2022/01/PA-State-Labor-Law-Poster.pdf" target="_blank"PA State Labor Law Poster/a/ppa href="https://policy.psu.edu/policies/hr11" target="_blank"Affirmative Action/a/ppa href="https://policy.psu.edu/" target="_blank"Penn State Policies/a/ppa href="https://www.psu.edu/copyright-information" target="_blank"Copyright Information/a/pa href="https://universityethics.psu.edu/reporting-at-penn-state" target="_blank"spanHotlines/span/ap/p/divUniversity Park, PA h1bspanAPPLICATION INSTRUCTIONS:/span/b/h1ullih2spanCURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please a href="https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader#61;true" target="_blank"login to Workday/a/spanspan to complete thea href="https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq_sU3KzTmERfpryq0esPKQ" target="_blank" internal application process/a/spanspan. Please do not apply here, apply internally through Workday. /span/h2/li/ulp/pullih2spanCURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please/span a href="https://nam10.safelinks.protection.outlook.com/?url#61;https%3A%2F%2Fwww.myworkday.com%2Fpsu%2Fd%2Finst%2F13102!CK5mGhIKBggDEMenAhIICgYI1A0QkwE~%2Fcacheable-task%2F23748%245.htmld%23TABINDEX%3D0amp;data#61;04%7C01%7Crkh108%40psu.edu%7C4eae4f0ec9854dd03b6808d9663d0c90%7C7cf48d453ddb4389a9c1c115526eb52e%7C0%7C0%7C637653234648637442%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000amp;sdata#61;wChxz3SXc%2F99%2BgXQFsovztGrTOzodVW2mRVTZHPgZrA%3Damp;reserved#61;0" target="_blank"spanlogin to Workday/span/aspan to complete the/span a href="https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg" target="_blank"student application process./a Please do not apply here, apply internally through Workday./h2/li/ulp/pullih2If you are NOT a current employee or student, please click “Apply” and complete a href="https://hr.psu.edu/sites/hr/files/Application_Process_for_External_Applications_Non-Penn_State_Employees_.pdf" target="_blank"the application process for external applicants/a./h2/li/ulp/pp/pp style="text-align:left"bspanApproval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see a target="_blank" href="https://hr.psu.edu/current-employee/flexible-work-arrangements/out-of-state-notice?utm_source#61;workdayamp;utm_medium#61;reqamp;utm_campaign#61;Oct23amp;utm_id#61;out-of-state"Notice to Out of State Applicants/a. /span/b/pp style="text-align:inherit"/pp style="text-align:left"bJOB DESCRIPTION AND POSITION REQUIREMENTS:/b/ppbDescription/b: Membership and Outreach Attendants must be dynamic, problem-solving Penn State students with the ability to uphold Campus Recreation policies and procedures. They must have the ability to excel in customer service and engage with patrons. Attendants must have the knowledge and skills to answer telephone calls, work face-to-face with patrons, and provide facility tours to guests./pp/ppbResponsibilities/b/pulliGreeting patrons with a friendly and welcoming demeanor./liliConduct membership and locker sales transactions and process program registrations efficiently./liliTroubleshooting issues with membership and locker sales and renewals./liliProvide exceptional customer service by answering inquiries about Campus Recreation programs and services and directing patrons to appropriate staff when needed./liliAssist in answering telephones and engage with patrons face-to-face./liliConduct facility tours for guests./liliPromote Penn State Campus Recreation memberships, programs, and services to the community./liliComplete other duties as assigned by supervisor./li/ulp/ppbPersonal/Professional Development and Responsibilities/b/pulliAttend all staff meetings./liliBe receptive to personal and professional development./liliBalance time commitments./liliGive and receive performance feedback./liliRecognize limitations and work to improve./liliTo function as a contributing member of the Campus Recreation team./li/ulp/ppbRequirements/b/pulliMust successfully complete a criminal background check./liliAbility to positively interact with patrons and employees alike./liliStrong critical thinking skills./li/ulp/ppbWorking Conditions/b/pulliAverage of 6-10 hours worked per week./liliWork will take place on the University Park Campus./liliMust be able to accommodate a variable work schedule that will include mornings, evening, weekends, and University breaks./li/ulp/ppspanCampus Recreation is a department within Student Affairs that provides fitness, wellness, and recreational programs to the campus community through the operation and administration of the new expanded and renovated 200,000 sf Intramural Building, the McCoy Natatorium, the 700-acre Stone Valley Outdoor Recreation Area, a Tennis Center including six clay courts and four indoor courts, the White Building, Outdoor Adventures, Aquatics, Club Sports, Fitness and Wellness Programs, and Intramural Sports./span/pp/ppThe Pennsylvania State University is committed to and accountable for spanadvancing diversity,/span equity, inclusion, and sustainability in all of its forms. We embrace spanindividual uniqueness,/span foster a culture of inclusion that supports both broad and specific spandiversity initiatives,/span leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission./pp/ppbCAMPUS SECURITY CRIME STATISTICS: /b/pdivpPursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review a href="https://police.psu.edu/annual-security-reports" target="_blank"here/a./pp/ppEmployment with the University will require successful completion of background check(s) in accordance with University policies. /pp/ppbEEO IS THE LAW/b/ppPenn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473./pp/ppa href="https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf" target="_blank"Federal Contractors Labor Law Poster/a/ppa href="https://affirmativeaction.psu.edu/files/2022/01/PA-State-Labor-Law-Poster.pdf" target="_blank"PA State Labor Law Poster/a/ppa href="https://policy.psu.edu/policies/hr11" target="_blank"Affirmative Action/a/ppa href="https://policy.psu.edu/" target="_blank"Penn State Policies/a/ppa href="https://www.psu.edu/copyright-information" target="_blank"Copyright Information/a/pa href="https://universityethics.psu.edu/reporting-at-penn-state" target="_blank"spanHotlines/span/ap/p/divUniversity Park, PA Apply Job! Apply to this Job