Software Engineer 3 (Backend)

We are looking for a highly skilled and motivated Software Engineer 3 to join our team, focused on building scalable, efficient, and intelligent systems that integrate with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) pipelines, and orchestration frameworks. You will play a critical role in designing and implementing intelligent workflows that combine traditional software engineering principles with cutting-edge AI technologies.

Key Responsibilities

• Design, develop, and maintain software components that integrate Large Language Models (LLMs) into scalable services and applications
• Collaborate with senior engineers, product managers, and data scientists to translate business requirements into LLM-powered features and tools
• Implement and optimize LLM orchestration workflows using frameworks like LangChain, LlamaIndex, or custom-built logic
• Develop and refine prompt strategies for specific use cases, including experimentation with zero-shot, few-shot, and chain-of-thought prompting
• Integrate vector databases and RAG (retrieval-augmented generation) pipelines to enable context-aware AI applications
• Write clean, maintainable, and testable code in Python, following best practices and participating in code reviews and peer programming
• Contribute to the deployment and scaling of applications using Docker, Kubernetes CI/CD pipelines, and cloud infrastructure (e.g., AWS, GCP, or Azure)
• Monitor system performance and work with senior engineers to troubleshoot and resolve production issues related to LLM usage and integration
• Stay current with advancements in LLMs, prompt engineering, and orchestration tools, and help evaluate and recommend new tools or libraries
• Participate in Agile development ceremonies (sprint planning, standups, retrospectives) and contribute to continuous team improvement Education and Experience:
• Bachelor’s degree in computer science, software engineering, or a related technical field
• 4 years of professional software development experience, ideally building scalable APIs, services, or backend systems Skills:
• Proficiency in Python and strong coding fundamentals, with experience working in production environments
• Experience with building and integrating LLM-based systems, including hands-on use of APIs from platforms like Azure OpenAI, AWS Bedrock, or Google Gemini
• Familiarity with prompt engineering techniques such as zero-shot, few-shot, chain-of-thought prompting, and task-specific prompt templating
• Understanding of how to orchestrate LLM workflows using frameworks and tools like LangChain, LlamaIndex, or similar orchestration layers
• Experience working with vector databases (e.g., FAISS, Pinecone, Weaviate) and integrating retrieval-augmented generation (RAG) techniques into applications
• Exposure to cloud platforms such as AWS, GCP, or Azure, and basic understanding of deploying applications using containers on Kubernetes
• Experience working with version control (Git) and participating in team-based Agile development workflows (e.g., sprint planning, code reviews, CI/CD)
• An eagerness to learn and apply new technologies in the rapidly evolving LLM and AI tooling ecosystem
• Strong communication skills and the ability to collaborate across functions, document clearly, and contribute meaningfully to discussions
• Experience working with web frameworks (e.g., FastAPI, Flask, Express) or contributing to full-stack applications involving LLMs Soft Skills:
• Strong communication skills with the ability to translate complex technical concepts to non-technical audiences.
• Proven ability to influence cross-functional teams without direct authority. Use this site to view the status of applications you’ve submitted and to take action on important tasks related to those applications. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the Asurion Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen. One Team We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with Integrity We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even when no one is looking. Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.

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