Marketing Analyst

We recently raised additional capital and are looking for a Marketing Analyst to take our customer understanding to the next level. This person will work with marketing & retention data to produce the kind of insights that directly drive our strategy & company roadmap.

• Immerse yourself in our customer data and help us develop a framework for understanding customer behaviors, pain points & lifetime value.

• Work closely with Marketing & Retention to prioritize projects, tests & features based on your insights.

• Conduct ad-hoc analyses to understand the impact of a given project, test or feature launch on key metrics.

• Propose spend growth/allocation decisions based on rigorous analysis, and communicate with key external stakeholders (Product, Marketing Leadership, Exec Team).

• Build and maintain dashboards that enable fast and accurate decision-making across the org.

• Identify opportunities to establish & improve data processes to help us scale, establish code quality standards and improve performance.

• An expert in marketing analytics, including marketing attribution, CRM, and experimentation.

• Strong understanding of SaaS / subscription / retention businesses and their key metrics.

• Strong SQL skills and recent experience querying relational databases in a work setting (we use PostgreSQL).

• Excellent, business-minded communicator who can highlight the impact your findings & suggest actions to be taken.

• Enthusiastic about learning both technical skills and how a direct-to-consumer business operates.

• Huge Plus: some familiarity with and willingness to learn more about technologies like dbt and LookML.

• Huge Plus: familiarity with D2C businesses and their data stacks (ETL, Transformation Layer, BI Tool).

• Huge Plus: Analytics engineering chops.

• Mission-Driven Company: We love cats and we're here to make nine lives ten.

• People-Driven Company: We treat our people like people; we're committed to Smalls, and we work hard but also respect everyone’s lives outside of work.

• Data-Driven Culture: We love using data to guide decision-making where appropriate, but we also know when to move quickly and go with our gut.

• Competitive Salary: Make some $$$.

• Very Competitive Benefits: Fully paid Health, Vision, and Dental insurance. 4-day work week. Unlimited PTO.

• Fully Remote Office & Culture: Our team is spread across the US day to day, but we travel for department & company off-sites and retreats.

• Free Product: Free cat food every month.