Staff Backend Engineer

Sprig is building the AI-native successor to legacy survey tools, like Qualtrics, Medallia, and SurveyMonkey. We believe the future of experience research won’t be powered by slow, siloed platforms. It will be fast, intelligent, and deeply integrated into how modern teams build great products.

Our mission is to make deep customer understanding effortless and always on. With Sprig, product teams no longer guess. They know. We are creating a future where AI uncovers insights, accelerates workflows, and enables teams to deliver exceptional customer experiences in real-time.

Companies like Notion, Figma, Coinbase, and TripAdvisor already use Sprig to stay closer to their customers than ever before. We’re scaling quickly toward $100M ARR, launching new AI-powered capabilities, and expanding our impact across the world’s most innovative companies.

If you're energized by bold ideas, rapid growth, and the opportunity to redefine an entire category, we'd love to meet you.

As part of Sprig’s AI team you will build the features that allow product researchers and PMs to understand their users at scale. This includes AI analysis of always-on session replays, an incredibly rich source of user behavior data. We are the first in the industry to organize and distill the most important information from this data source that is otherwise impossible to make sense of at scale. This role will be responsible for designing, building, and maintaining the critical backend systems powering features such as this.

This role is based in San Francisco with three days working in office.

• Work as part of our high-output engineering team and jump in early to develop a world-class product.

• Own the development and deployment of the end-to-end backend systems powering Sprig’s critical AI features at scale.

• Orchestrate backend data stores, services, and pipelines with high breadth and depth.

• Implement state-of-the-art AI algorithms using modern LLMs and AI tech stacks.

• Contribute to product roadmap discussions as we grow and evolve the product.

• Be a cross-functional leader across the engineering organization. You will collaborate with product managers, designers, and other various functions.

• Minimum 8+ years of software engineer experience with focus on platform, backend, data infrastructure, or distributed computing at large scale.

• Strong experience with the technologies we use or equivalents: Kubernetes, Postgres, ClickHouse, Redis, Kafka, gRPC, REST, and AWS services.

• Deep experience with one or more of the languages we use in the backend: Python, Typescript, and Golang.

• Urgency to deliver consistent and high-quality code and features in a startup environment with sometimes ambiguous requirements. This is a hands-on role.

• Ability to execute on both day-to-day technical work and multi-quarter planning.

• Experience with and desire to continue technical mentorship for other engineers.

• Hunger for continuously learning and applying yourself to brand new problems.

• Sharp written and verbal communication skills to collaborate with others and document technical work.

• Competitive Salary

• Competitive Employee Equity

• 401K Program

• Medical, Dental, and Vision Benefits

• FSA/HSA Benefit

• $175/month Commuter Benefit

• Additional Wellbeing Benefits

• Flexible Paid Time Off

• Paid Parental Leave

• Professional Development Stipend

• Hybrid Office Policy

• Lunch and dinner daily

• Company Sponsored Social Events

At Sprig, we pride ourselves on being a people-first company, where your contributions truly matter and are valued. We were recently awarded by Fortune as top 50 best places to work in the US, and top 50 Places to Work in the Bay Area by Built In. Come join our mission of building products users love and have a real impact on Sprig’s future.

We prioritize diversity within our team and value different perspectives, educational backgrounds, and life experiences. We encourage people from underrepresented backgrounds to apply.

The salary range for this full-time position is $210,000 - $290,000 + Equity + Benefits. Our cash compensation ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for San Francisco, CA. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in postings reflect the base salary only, and do not include equity or benefits.

*Please beware of scammers who are posing as Sprig and Sprig team members. Our recruiters use @sprig.com email addresses exclusively. We do not conduct interviews via text or instant message, and we do not ask candidates to purchase equipment through us or solicit money from you. If you have been contacted by someone claiming to be from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.*