Training Specialist

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

We are seeking an innovative Training Specialist dedicated to improving the learning experience for our payer and provider community. In this role, you will design and deliver high-impact training programs – both live and on-demand – using adult learning principles to ensure our learners are well-equipped to navigate the HHAeXchange platform successfully. The ideal candidate will bring a strong background in training delivery and presentation development, along with a collaborative mindset and a drive to introduce fresh ideas that enhance the training experience across in-person, virtual, and on-demand formats.

You’ll maintain a strong understanding of our products, services, and the home care industry, while working closely with cross-functional teams to stay aligned to product updates and training priorities. This role will also help support the ongoing maintenance of training materials and environments, provide feedback on training content, and share insights from sessions to help improve the overall Customer Education experience.

This is a hybrid position based out of our Midtown Manhattan, Washington D.C., or Bloomington, MN office locations, with an on-site presence required two days per week to support team collaboration.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

Other Job Duties

Travel Requirements

Required Education, Experience, Certifications and Skills

Additional Information

The base salary range for this US-based, full-time, and exempt position is $60,000 - $75,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.

This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.