Technical Presales Specialist

About the Company

Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions that could impact the bottom line. Powerful algorithms and AI can address these problems, yet most organizations struggle to leverage supply chain AI at scale. The current SCM technologies are either rigid, limited-scope point solutions or custom solutions built in-house, which demand immense expertise and investment.

That is…until now.

Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds:

• Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more, plus

• A platform-first approach that empowers both business and technical users with end-to-end product composability, leveraging no-code tools, their own code, or even forking our code to build and refine supply chain decision intelligence

With Lyric, enterprises no longer have to choose between flexibility and speed—they get both.

The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.

Today, a growing number of Fortune 500 companies, including Smurfit WestRock, Estée Lauder, Coca-Cola, Nike, and more, are innovating on their own terms with Lyric. We can’t wait to see what our customers, both current and future, are empowered to build with us next. Come build with us!

About the role

As a Technical Presales Specialist at Lyric, you will join us at a pivotal moment in our growth journey. Working closely with our Sales and Product teams, you'll be responsible for architecting and demonstrating technical solutions that showcase the power of our enterprise AI platform. This role combines deep technical expertise with consultative selling—you'll craft compelling technical narratives and demonstrations while supporting our sales team in complex enterprise deals. The ideal candidate will thrive in translating complex supply chain challenges into tangible AI-powered solutions, bringing technical credibility and domain expertise to every customer interaction.

What you’ll do

• Lead technical discovery sessions and deliver compelling product demonstrations that showcase Lyric's platform capabilities and business value

• Partner with Account Executives to develop technical win strategies and overcome objections throughout the sales cycle

• Create technical sales enablement materials and provide architectural guidance during customer implementations

• Stay current with supply chain technology trends to effectively position Lyric's technical differentiators

Who you are

• 3-5+ years of technical presales or solutions engineering experience in enterprise software, with strong background in either supply chain software or AI/ML platforms

• Deep understanding of supply chain processes and technologies, with ability to translate complex technical concepts into business value

• Strong presentation and demo skills with experience speaking to both technical and executive-level audiences

• Excellent project management skills with ability to handle multiple complex sales cycles simultaneously

Location: Remote - US

Compensation: The annual base cash compensation range for this position is $120,000 - $135,000 + variable bonus, depending on experience level. Additional compensation includes equity in Lyric.