Remote Call Center Healthcare Customer Service Representative (Utah Residents Only)
IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action. Remx is seeking to assist our Fortune 500 Pharmaceutical Client find their next driven, friendly, and experienced Medical Customer Service Representative to join their team! Are you a hard-working individual looking for a REMOTE work from home position? This is the one for you!!! APPLY TODAY!! POSITION HIGHLIGHTS Position: Remote Healthcare Customer Service Representative Compensation: $16.00/hr. Weekly Pay + Benefits
- Paid Training!!!
- Equipment Provided
- Must be able to connect directly to internet modem.
Start Date: July 2025 Schedule/Shift: Monday through Saturday; 8a-10p EST.
- Must be able to work ANY 8 hour. shift between 8a-10p EST hours AND be available to work Saturdays.
WHAT YOU WILL DO
- Accept and manage high volume inbound calls.
- Conduct outbound calls, depending on department needs.
- Provide accurate information to the patient and or the healthcare provider.
- Provide appropriate follow-up and next steps for caller.
- Provide appropriate customer service and an effortless experience to the caller.
- Follow a call script.
- Assist callers with information and status of their application.
- Multitask between several internal system programs.
- Follow company policies and procedures.
WHAT YOU HAVE AND WHO YOU ARE
- Must have 1 year or more of recent experience in a call center (NO EXCEPTIONS).
- Healthcare experience is a plus but not required.
- Ability to multi-task and use dual monitors.
- Adhere to all company required KPI'S.
- Quiet workstation with High-Speed Internet and Modem access REQUIRED.
- Excellent verbal and written communication skills.
- Active listening and problem-solving ability.
- Basic computer proficiency (typing, data entry, navigating systems).
- Strong attention to detail and accuracy.
- HS Diploma/Equivalent.
For Immediate Consideration: Please email me with your up-to-date resume [email protected] and mention "Remote CSR- TX" in the email subject line. Apply Job! Apply to this Job