Urgently Hiring: Remote Member Service Representative - Part Time
Core Information:
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Company: Workwarp
- Position: Remote Member Service Representative - Part Time
- Location: Remote
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The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to Copart Members through the lifespan of their membership with Copart.  *This is a Work from Home position 30hrs per week** The CSR is the face of the Company as they are often the first interaction our customers have with Copart.  * Must be able to show empathy in the workplace  Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.  Understanding client needs and offering solutions and support.  Answer and place calls in a professional manner.  Measured on Call Quality and Productivity  Focus on a "1st call resolution".  Use company resources to gather information and offer solutions to meet customer needs.  Other duties as assigned. Required Skills and Experience  * Must be able to show empathy in the workplace.  One year of office support experience in a customer service role preferred.  High School diploma  Excellent customer service skills and attitude  Excellent written and verbal skills  Proficient with Microsoft Office Applications  Attention to detail  Problem-solving  Computer proficiency - MS Suite  Typing speed 45WPM  Professional appearance  Ability to multi-task in a fast-paced environment  Bilingual skills a plus  Occasional overtime as needed. For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home. Apply Job!Â
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