Join Today: Remote Customer Service Representative/Dispatcher
Key Job Details:
- Company: Workwarp
- Compensation: a competitive salary
- Location: Remote
- Start Date: Immediate openings available
- Position: Remote Customer Service Representative/dispatcher
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Who We Are Service Specialties, Inc. was founded in 1979 and remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential HVAC and Plumbing contractor... Positions Schedule  Monday: In the Chantilly office 8AM-5PM (one hour lunch break)  Tuesday-Friday: Remote work from home 8-5PM (one hour lunch break Job Role We are seeking a Customer Service Representative/Dispatcher that is positive, detail-oriented, and wants to join a successful team in Chantilly, VA. The CSR/Dispatcher's duties include but are not limited to:  Dispatching service technicians according to their schedule  Answering incoming service calls and adjusting technician s schedule as needed  Resolving customer issues in a prompt and courteous manner  Maintain customer satisfaction by investigating concerns, routing them to the proper staff and responding to special requirements  Match type of service required with availability, location and duration of service to maximize productivity, profitability and efficiency  Making outbound calls to keep the schedule filled and maintain the Company's membership base  Being a good teammate to coworkers  Educating customers on our Membership benefits to make them a lifelong customer Requirements  Previous experience in a call center  Must be able to type ~70 wpm  MUST like talking with people and making them happy by using great communication skills  Ability to work independently as well as within a team  Be familiar with main cities and locations in Northern Virginia  Must be detail oriented and have the ability to think proactively Remote Work Requirements SSI will provide a laptop and cell phone but candidates must provide:  High Speed internet  Quiet Workspace with minimal background noise Compensation  This job role is between $16-$19/hr based on experience  There are a lot of commission opportunities for this position as well which average an additional $100-$1000+ per month Benefits  Medical, Dental, Vision, STD, LTD & Life Insurance  401k retirement with match  7 Paid Holiday s per year  Paid Vacation & Personal Days  Continued education with periodic classes Apply Job!Â
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