Quality Control Specialist
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We are looking for a Quality Control Specialist to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
- Handle transactional responsibilities and manage physical damage spend
- Provide clients direct line of sight to how and why money is spent
- Provide actionable insights on physical damage in real time to client contacts
- Attend client meetings and business reviews as a Subject Matter Expert (SME)
- Educate internal stakeholders on best practices regarding the Collision Repair industry
A Day in the Life:
- Analyze all incoming estimates and photos to ensure repair plan is safe, cost effective, and consistent with brand image
- Make spending decisions and recommendations for clients around repairing and/or replacing vehicles
- Analyze repair estimates at line item detail on cars, light, medium, and heavy trucks and specialized equipment
- Identify savings opportunities with regard to fleet vehicle selection and use case
- Provide clarity on differentiating maintenance and collision related costs as well as fleet policy
- Communicate with clients on the intricacies of each repair
- Deliver concerns to client contacts based on emerging trends, costs, and nature of damages
- Determine best practice for handling exceptions such as flood vehicles, contamination, weather/natural disaster
- Serve as the Subject Matter Expert (SME) within the Repair team for matters related to cost and methodology of repairs
Qualifications
- A high school diploma or equivalent required; Associates degree preferred
- Minimum 3 years experience in automotive service industry; collision industry experience preferred
- Knowledge of vehicle anatomy and repair techniques, including frame straightening, welding, and refinishing
- Knowledge of state and federal regulations regarding collision repair a plus
- A Physical Damage Appraiser license or equivalent experience
- I-CAR certification preferred; Certifications/Licenses can be substituted for hands-on experience
Requirements
- Minimum 3 years experience in automotive service industry; collision industry experience preferred
- Knowledge of vehicle anatomy and repair techniques
- Knowledge of state and federal regulations regarding collision repair a plus
Benefits
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)