Accountant Care Advocate | Gusto | $24 – $25 | Remote (USA)
Please note that there will be an onsite training requirement for this position, in Las Vegas from August 12th, 2024 – September 30th, 2024, before moving to a remote position.
About the Role
We are looking for payroll experts who are passionate about providing Gusto’s accountant partners with the best customer service experience in the world. You will guide our accountant partners through the use of the Gusto platform, facilitating and bolstering the support of their clients using Gusto. You’ll address real problems and deliver an exceptional customer experience, all while continuing to work in the payroll industry and begin your career in the high-growth tech industry.
About the Team
The Customer Care team is the linchpin of our world-class customer experience. With their passion, insight and customer advocacy, this team has helped us maintain a high NPS score while serving hundreds of thousands of businesses.
In this role, you’ll be empowering our Accountant partners as they support their clients with payroll and benefits at Gusto. You will guide our partners to payroll solutions, answering questions via phone, email, and chat each day.
Here’s what you’ll do day-to-day
Here’s what we’re looking for
Our cash compensation range for this role is $23.56/hr to $25.48/hr in Las Vegas. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.
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