Program Manager - Operations Infrastructure
Details
- Department: Operations Infrastructure
- Schedule: Full-Time; Monday-Friday
- Location: Remote with 25-50% Travel
Benefits
Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.Responsibilities
As a Program Manager, you will play a key role in supporting the Operations Infrastructure Leaders by leading the development and execution of programs that advance the Operations Infrastructure objectives. Your work includes collaborating with executive stakeholders across all Operations Infrastructure. Development and Implementation- Design and manage comprehensive program plans, including timelines, milestones, and deliverables (e.g., fiscal year initiative planning).
- Define program objectives, scope, and timelines in collaboration with senior stakeholders.
- Support the project management needs of Operations Infrastructure to drive successful execution of objectives.
- Partner with executives to prioritize and execute high-impact programs.
- Serve as the primary liaison for program-related communication across teams and departments.
- Translate strategic initiatives into actionable plans with clearly defined outcomes.
- Responsible for driving the planning, execution, and evaluation of cross-functional programs that align with Operations Infrastructure strategic objectives.
- Coordinate and align the work of project teams across departments, ensuring all activities contribute to Operations Infrastructure goals.
- Serve as a bridge between project managers, leadership, and key stakeholders.
- Monitoring and overseeing projects to ensure goals and timelines are met, ensuring risks are identified and addressed
- Creates and presents regular updates on performance, challenges, and opportunities
- Build strong relationships with senior leaders and stakeholders by demonstrating executive presence, exceptional customer service, and proactive support.
- Foster a culture of collaboration and trust across all levels of engagement, including internal teams, end-users, and external partners.
- Mentor, professionally develop, and coach team members.
- Create, review, and present executive-level deliverables.
- Research and develop new and creative solutions to continually improve processes and effectiveness across current and future initiatives.
- Remote with travel on average of 25%-50%, dependent on the project work you do and organizational needs you serve
Requirements
Education:- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred.