Trainer Virtual
About the position
As a Trainer (Virtual) with Parallon, you will play a crucial role in delivering educational programs for all staff members within the organization. This position is designed for individuals who are passionate about training and development, and who can apply adult learning concepts effectively in a virtual environment. You will be responsible for teaching classes, assisting other instructors, and utilizing standardized courses and evaluation processes to ensure the highest quality of training delivery. Your role will also involve conducting ongoing training for existing staff, which includes essential topics such as the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and other applicable laws. In addition to delivering training, you will gather and log documentation of training completion as required, conduct basic telephone debt collector training, and assist in performing an annual education needs assessment that contributes to the strategic education program. You will utilize a training database to track competencies and skills for all Parallon staff, providing training reports to managers and directors as needed. Furthermore, you will have the opportunity to develop, design, and produce training materials tailored to the needs of the organization. This position requires a proactive approach to training and a commitment to fostering a culture of continuous learning within the organization. You will be part of a team that is dedicated to the growth and development of colleagues, ensuring that they have the tools and resources necessary to succeed in their roles. Join us in making a positive impact on patient care and the communities we serve.
Responsibilities
- Deliver educational programs for all staff members. ,
- Apply adult learning concepts when delivering educational programs. ,
- Teach classes and assist other instructors in a classroom and work setting. ,
- Utilize available standardized courses and instructor evaluation processes. ,
- Conduct ongoing training for existing staff, including FDCPA, FCRA, and all applicable laws. ,
- Gather and log documentation of training completion as required. ,
- Conduct basic telephone debt collector training. ,
- Assist in performing an annual education needs assessment as input to the strategic education program. ,
- Utilize a training database to track competencies and skills for all Parallon staff. ,
- Provide training reports to Parallon managers and directors. ,
- Develop, design, and produce training material as needed.
Requirements
- Bachelor's degree in Training and Development preferred, or equivalent work experience may substitute degree preference. ,
- Minimum 1-3 years of training experience. ,
- 3+ years of Business Office, Healthcare, and/or Training experience. ,
- Management experience is a plus. ,
- Training administration and/or development experience is a plus. ,
- Strong facilitation skills are required. ,
- Experience with EHR/HIS systems, specifically Meditech.
Nice-to-haves
- Experience in healthcare training environments. ,
- Familiarity with virtual training tools and platforms.
Benefits
- 401(k) matching ,
- Adoption assistance ,
- Dental insurance ,
- Disability insurance ,
- Employee stock purchase plan ,
- Family leave ,
- Flexible spending account ,
- Comprehensive medical coverage ,
- Free telemedicine services ,
- Free AirMed medical transportation ,
- Additional options for dental and vision benefits ,
- Life and disability coverage ,
- Supplemental health protection plans ,
- Auto and home insurance ,
- Identity theft protection ,
- Legal counseling ,
- Long-term care coverage ,
- Moving assistance ,
- Pet insurance ,
- Free counseling services ,
- Consumer discounts ,
- Retirement readiness services ,
- Education assistance ,
- Colleague recognition program ,
- Paid time off and family leave ,
- Employee Health Assistance Fund