PRN Medical Receptionist - Greenville, SC
Job title: PRN Medical Receptionist - Greenville, SC in Greenville, SC at Marathon Health
Company: Marathon Health
Job description: Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.ABOUT THE JOBMarathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics.ESSENTIAL DUTIES & RESPONSIBILITIES
- Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Comforts patients by anticipating patients' anxieties and answering questions
- Ensures availability of treatment information for the provider by filing and retrieving patient records
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
- Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
- Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary.
- Maintain confidentiality of patients and their records
- Perform other duties as assigned or required