Pharmacy Technician Outpatient Part Time
Job title: Pharmacy Technician Outpatient Part Time in Boston, MA at Boston Children's Hospital
Company: Boston Children's Hospital
Job description: DepartmentPatient Services-PharmacyAutoReqId80395BRStatusPart-TimeStandard Hours per Week20Job Posting CategoryPharmacyJob Posting DescriptionGeneral Summary and Responsibilities
This is a part time (20 hours a week) Outpatient Pharmacy Technician position and will require some weekend work.Customer Service & Patient Care:
- Promptly greets patients and families in person and by telephone with a friendly and helpful attitude.
- Answers medication-related inquiries, requests authorization for refills, and provides guidance on prescription pick-up.
- Responds efficiently to inquiries by health care providers with pharmacy questions.
- Refers inquiries to the pharmacist as needed.
- Accesses translation services as needed to ensure optimal communication with patients whose language is other than English.
- Receives and processes prescription orders, and continually updates patient information verifying accuracy.
- Manages the administrative responsibilities for faxing, filing, and/or documenting in medical record for non-electronic prescriptions,
- MassPAT PMP requirements, 340B eligibility, or other pertinent procedures.
- Offers every patient the opportunity to ask questions to the pharmacist about their medications. Ensures compliance with all regulations.
- Determines and updates patient's insurance information, calls insurance companies to verify coverage, processes claims through the patient's insurance.
- Investigates and resolves prescription issues.
- Collaborates with the pharmacist and prescribers to formulate a solution, such as an alternative medicine or co-pay discount program.
- Communicates directly with patients providing clarification for prescription or co-pay issues.
- Measures and counts medications and prepares and affixes medication labels for dispensing under pharmacist supervision.
- Compounds simple or complex non-sterile medications in accordance with established policies, procedures and professional standards.
- Assembles packages or boxes containing one or more units or types of medications for shipment and may also label packages accordingly.
- Follows procedures to check prescriptions, labels, patient information, and delivery information for accuracy.
- Management: Maintains pharmacy inventory by monitoring medication and supplies stock levels, anticipating needed medications and supplies, and removing outdated/expired drugs.
- Places and expedites orders, receives orders, rotates medications, restocks supplies.
- Ensures the proper storage of all medications in accordance with policies and procedures.
- Complies with all federal, state, and local pharmacy regulations to ensure a safe, accurate, and compliant dispensing environment.
- Performs routine quality control, cleaning and equipment maintenance tasks according to established procedures and schedules.
- Prepares and maintains related logs and records.
- Maintains neatness and organization of work area. Adheres to all privacy, infection-control, and annual competency requirements in accordance with hospital policies, accreditation standards, and regulatory requirements.
- Supports process improvements to enhance efficiency, including leveraging pharmacy technology and automation.
- Collaboration with Healthcare Teams:
- Works closely with pharmacists, providers, and other healthcare professionals to ensure seamless and timely medication delivery to patients and departments.
- Participates in training and orientation of new technicians and pharmacy students.
- Perform other duties as required by the position or as assigned by supervisor.
- Current registration as a Pharmacy Technician by the Massachusetts Board of Pharmacy.
- Current certification by the Pharmacy Technician Certification Board or National Healthcare Association.
- Completion of a Massachusetts Board of Pharmacy approved training program or a minimum of 500 hours worked as a pharmacy technician trainee.