Account Strategy Manager (Remote)

Job title: Account Strategy Manager (Remote) in New York City, NY at Unified Enterprise Company: Unified Enterprise Job description: About UnifiedUnified is a leading provider of digital advertising services powered by the industry's leading media experts, and backed by data and technology. Unified has a rich history in managed services partnerships with some of the world's largest brands, and operates with a steadfast focus on digital advertising services and technology. Unified's proprietary technology empowers our internal team and our customers with a strategic view of their digital investments in real-time; in partnership with iHeartMedia, that view is expanding to include iHeart's owned and operated assets. Beginning in paid social more than 11 years ago, Unified is one of only a handful of partners to have direct API access to Facebook, Instagram, Twitter, Snapchat, Pinterest, YouTube, LinkedIn, TikTok, and Reddit. In partnership with iHeartMedia, Unified diversified its digital offering by forming API partnerships with Xandr, GroundTruth and Amazon to execute programmatic digital, and OTT campaigns.General DescriptionThe Account Strategy Manager position within the Account Management team is responsible for managing and growing our top clients' businesses while also taking on additional team-level responsibilities.In this role, you will collaborate closely with our clients on strategic growth and campaign management. You will leverage your leadership abilities, industry knowledge, and expertise to ensure client satisfaction and retention. Additionally, you will take on team leadership responsibilities, which include mentoring junior team members and creating and auditing operational processes. This position presents an excellent opportunity for you to enhance your leadership and project management capabilities.ResponsibilitiesAccount Management:Takes lead on client RFP responses in conjunction with Sales and Strategy teams - from managing external and internal communication to producing highly strategic and well-thought-out client deliverablesManages high-profile or complex campaign executions - e.g. campaigns with very large budgets or complex publisher product alpha/betasOversees client execution team and manages workload between supporting AMsHelps clients measure their advertising campaign success and ROI by preparing reporting, delivering strategic insights and recommendations that help make them smarter marketersBuilds positive business relationships with your clients through proactive support, on-site visits, and client education/trainingMaintains an expert-level understanding of publisher products, Unified products, and their use by Unified's clientsLeadership:Lives Unified's cultural values, acts as a role model representing the high standards of performance within the Operations GroupServes as the first line of escalation for all assigned clients' issues; troubleshoots issues raised by assigned Account Managers and Campaign ManagersBuilds strong relationships with Sales counterparts to align operational expertise with overall account success; acts as the bridge between Sales and Operations for the Advertising business line.Demonstrates superior client management skills - e.g. can explain complex subjects, guide new alpha/beta product execution, and manage multiple deadlines and partners at onceMonitors and maintains awareness of client's business objectives and needs; ensures entire account team is delivering to meet those objectives and needs within properly set expectations and SLAsWorks across multiple client verticals and manages Unified's largest clients with minimal oversight and service issuesProactively identifies areas of our internal workflow that require process clarification, and/or new process, then assists in developing and roll-out to the AM, CM, or Revenue teamsPrioritizes and delegates tasks or projects within a larger account team or to AMs, Account Coordinators, or offshore resources.Acts as a trusted advisor to AMs and clients by providing training opportunities, sharing knowledge and advice based on extensive client experiencesAssists, as needed, with training new AMs/ACs on the teamOther SkillsExpertise in the understanding of social networks (Meta, X, TikTok, Pinterest, etc.), as well as digital platforms (Xandr, GroundTruth, Amazon, etc) and associated technology3+ years account management experience in the digital advertising industry4-year undergraduate degreeProven track record of flawless campaign execution - minimal non-tech related make goods on AMs accountsA positive attitude when it comes to internal relationships and clients - and stays positive in the face of adversityNaturally curious and always strives for improvement - mistakes are met with the desire to improve themselves, the client, and the companyExperience with process enforcement, creation, and implementationDemonstrated team-level leadership by facilitating team meetings or leading team trainingStrong leadership qualities, presentation, communication, and interpersonal skillsExceptional organizational skills with a focus on quality assurance, flawless execution, and scalable process improvementAbility to switch between different tasks efficiently - from analytics work to client presentationsWorks well and stays calm under pressure - especially being able to organize and prioritize multiple responsibilities and client requestsStrong MSFT office skills with expert-level Excel, Word, and PowerPoint Expected salary: $78000 - 90000 per year Location: New York City, NY Apply for the job now! 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