Strategy & Operations Contractor (Enterprise Grocery Growth & Ops Specialist)
Job title: Strategy & Operations Contractor (Enterprise Grocery Growth & Ops Specialist) in USA at ExcelGens, Inc.
Company: ExcelGens, Inc.
Job description: Strategy & Operations Contractor(Enterprise Grocery Growth & Ops Specialist)Client: DoorDashLocation: RemoteEnterprise Grocery Growth & Ops Specialist (Remote)Title: Enterprise Grocery Growth & Ops Specialist
Location: Remote (Time zone flexible)
Hours: Contract Role, Full 40 hours per week
Schedule: 9:00 AM - 5:00 PM (Flexible for the right candidate)About the RoleThe Enterprise Grocery Growth & Ops Specialist will play a key role in supporting Account Managers as they expand and optimize DoorDash's enterprise grocery partnerships. This position involves executing campaigns, launching new stores, auditing catalogs, and collaborating with cross-functional teams to drive operational success.Responsibilities
- Ads & Promotions:
- Set up ad and promotional campaigns in Salesforce.
- Collaborate with internal teams to ensure timely campaign launches and updates.
- Analyze campaign performance using SQL queries and dashboards.
- Develop insights and recommendations for grocery partners based on campaign data.
- New Store Launches:
- Manage the end-to-end process of launching new grocery stores on DoorDash.
- Follow structured steps to ensure smooth onboarding and operational readiness.
- Coordinate with cross-functional teams to meet launch deadlines.
- Catalog Audits & Updates:
- Monitor and maintain grocery merchant catalogs (menus) on DoorDash.
- Identify, troubleshoot, and resolve catalog-related issues.
- Respond to merchant concerns, investigate root causes, and implement solutions.
- 2+ years of experience in project management, operations management, or customer success.
- Proficiency with Salesforce and data visualization tools such as Tableau or Sigma.
- Experience creating presentations using Google Slides or PowerPoint.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects and collaborate effectively across teams.