Virtual Sales Associate
Job title: Virtual Sales Associate in Tampa, FL at Ashley Furniture HomeStore
Company: Ashley Furniture HomeStore
Job description: Description :Virtual Sales Associate – Tampa, FL (Hybrid)What Will You Do?Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer.
- Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature.
- Answers guest inquiries and assists with navigating the shopping experience.
- Provides timely and accurate information to the guest.
- Researches, locates, and provides product solutions that aid the guest in making purchasing decisions
- Upsells products and services
- Offers and explains available payment options
- Assist in Share Cart making to aid the guest in purchasing.
- Supports the recovery of guest sales
- Meets or exceeds established and agreed upon sales goals
- Remains up to date on all the products and services that the company offers
- Interacts with team members and guests in a way that reflects our culture and core values.
- Training weekly to expand knowledge and grow as a professional agent
- Willing to work in a team environment and work individually.
- Must have 1-2 years of sales experience
- Proficient in technology, computer literacy and typing
- Required to follow all scripts, policies and procedures as provided, and comply with guest experience training
- Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts
- Internet connections at home
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and PTO
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused