Lead Administrator - L1 in Northville, MI
Job title: Lead Administrator - L1 in Northville, MI at Wipro
Company: Wipro
Job description: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.Job DescriptionMax Bill rate: 61 USD/Hlocation is Detroit, MI, no remote workPlease submit 1 strong profile.Join Our Team as a Lead Administrator - L1 (Contract) at Wipro Technologies-USAWe are looking for a skilled Lead Administrator to join our team in Detroit, MI. As a Lead Administrator, you will be responsible for managing VMware & Windows L2L3 operations. Your role will involve responding to and resolving incidents, performing installations, configurations, testing, troubleshooting, and coordinating with third parties for hardware replacements and upgrades. Additionally, you will be involved in patch management, root cause analysis, application installs and upgrades, and ensuring adherence to company standards.Qualifications:
- Minimum 4+ years of experience in VMware 6.7, 7.0, 8.0
- Strong knowledge of VMware, Cisco UCS, Virtualization, and Windows Server Administration
- Experience with WSUS, SCCM, and Hyper-V
- Knowledge of MSCS Clustering, Microsoft KMS, and backup solutions
- Understanding of Storage and SAN switches
- Monitoring tools experience is a plus
- Microsoft Windows certification is an advantage
- Accepts Responsibility
- Openness
- Positive attitude
- Integrity
- Commitment
- Judgement
- Organized
- Proactive
- Lead architecture planning, migration & installation for new projects
- Design platforms, middleware, databases, and backups ensuring scalability
- Conduct capacity planning and review system requirements
- Implement disaster recovery and backup plans
- Manage day-to-day tower operations, troubleshoot issues, conduct root cause analysis, and plan upgrades/maintenance
- Review technical performance, improve efficiency, deploy SOPs and provide status reports
- Develop Service Improvement Plans through automation for higher efficiency
- Resourcing:
- Forecast talent requirements and hire resources
- Train direct reports for recruitment decisions
- Talent Management:
- Ensure compliance to onboarding and training standards
- Build talent pool and promote diversity in leadership
- Performance Management:
- Set goals, conduct reviews, and ensure team understanding of performance programs
- Employee Satisfaction and Engagement:
- Lead engagement initiatives, track team satisfaction, challenge with enriching projects, and recognize achievements