[Hiring] Medical Billing Virtual Assistant @GLOBAL PACIFIC SUPPORT

We are seeking a highly organized, detail-oriented Medical Billing Virtual Assistant with experience in Electronic Medical Records (EMR) management and strong knowledge of Maryland-specific healthcare billing regulations. The ideal candidate will assist in streamlining billing processes, ensuring regulatory compliance, managing patient records, and supporting the administrative needs of our healthcare practice. Key Responsibilities:

• Process insurance claims, patient invoices, and payments accurately and in a timely manner.
• Ensure billing practices comply with Maryland Medical Assistance (Medicaid), Medicare, and private insurance payer requirements.
• Monitor accounts receivable and follow up on unpaid claims or denials.
• Maintain and manage EMR systems (e.g., Kareo, AthenaHealth, eClinicalWorks, or similar).
• Audit and verify patient charts for accuracy, completeness, and compliance with HIPAA and Maryland state laws.
• Coordinate with healthcare providers and staff to clarify diagnoses, treatments, and documentation needs.
• Submit prior authorizations and referrals as needed.
• Track and resolve billing discrepancies or insurance denials.
• Stay up to date with Maryland health policy changes and payer requirements.
• Provide administrative support including appointment scheduling, patient communication, and document management.

Qualifications:

• Proven experience in medical billing and coding (CPC or similar certification preferred).
• Hands-on experience with EMR systems and practice management software.
• In-depth understanding of Maryland medical billing regulations and insurance policies.
• Familiarity with CPT, ICD-10, and HCPCS codes.
• Knowledge of HIPAA guidelines and best practices.
• Excellent communication and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to work independently and manage multiple tasks remotely.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to [email protected] with the subject line "Admin VA COMAR Application”. PLEASE ATTACH THE LINK OR SHORT VIDEO INTRODUCTION OF YOURSELF HIGHLIGHTING YOUR EXPERTISE AND EXPERIENCE. About the company

• Welcome to Global Pacific Support!

Global Pacific Support is not just another call center; we are a leader in delivering world-class customer service and support solutions on a global scale. With a commitment to excellence, we specialize in 24/7 multilingual customer support, dispatch coordination, and comprehensive service management for clients across various industries. Our team is driven by innovation, utilizing the latest technology and best practices to ensure that every customer interaction is seamless, efficient, and memorable. We pride ourselves on fostering a collaborative and inclusive work environment where employees are empowered to grow and make a real impact. At Global Pacific Support, we don't just fill positions—we build careers and craft industry leaders. Join us to be a part of a company that values your potential and invests in your future.

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