Remote Data Entry Clerk
About Broadway Family Dental: Broadway Family Dental is a trusted, community-focused dental practice committed to providing high-quality, patient-centered care. We strive to create a warm, welcoming environment for every patient and team member. As we grow, we are expanding our support team and are currently looking for a reliable and detail-oriented Remote Data Entry Clerk to help us maintain accurate and up-to-date records. Position Summary: The Remote Data Entry Clerk plays a critical role in ensuring the accuracy and integrity of patient information, billing data, and administrative records. This position requires high attention to detail, excellent organizational skills, and a commitment to data confidentiality and accuracy. Key Responsibilities:
- Accurately enter patient information, insurance details, and billing data into the dental management system (e.g., Dentrix, Eaglesoft, or similar)
- Update and maintain electronic health records (EHR) and appointment logs
- Review data for errors or missing information and work with the team to correct discrepancies
- Organize and sort documents for data entry and digital filing
- Verify and process insurance information and payments as needed
- Maintain confidentiality and adhere to HIPAA regulations
- Communicate with office staff remotely to clarify data and ensure accuracy
- Assist with additional administrative tasks as needed (e.g. spreadsheet management)
Qualifications:
- Proven experience as a data entry clerk or in a similar administrative role
- Strong typing skills and attention to detail
- Familiarity with dental software systems is a plus (Dentrix, Open Dental, Eaglesoft, etc.)
- Proficiency in Microsoft Office Suite and Google Workspace
- Ability to maintain confidentiality and handle sensitive information
- Excellent time management and organizational skills
- High school diploma or equivalent required; associate’s degree preferred
Preferred Skills (Not Required):
- Prior experience working in a dental or medical office
- Understanding of insurance billing and coding
- Bilingual (English/Spanish) is a plus
Compensation and Benefits:
- Competitive hourly wage
- Flexible remote work schedule
- Opportunity for growth within a supportive team
- Training provided
- Paid time off
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