Strategic Account Executive

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Customers in more than 60 countries use these capabilities as they manage and modernize IT infrastructures and application landscapes and adopt DevOps practices. 

We’re looking for an Enterprise Account Executive to join our team. You’ll be responsible for developing and executing a comprehensive territory plan in addition to effectively driving sales and reaching bold revenue targets. This is a remunerative opportunity to penetrate new accounts within a rich territory, as well as nurture others underway. The right candidate possesses a strong sales background and is able to engage at all levels with technical buyers. 

•  Drive the sales process and manage the contract and approval process of new deals, including the negotiation of prices and approvals of contract terms 
• Build, own and maintain specific relationship maps for your territory including existing relationships and prospective contacts 
•  Maintain account ownership, while coordinating with a variety of roles (including Channel, SA, CSM and CSE functions) 
• Communicate the value of Device42 to executives and technical decision makers to drive the sales process of enterprise deals 
•  Lead efforts to expand accounts by leveraging existing relationships and continuously driving business value 
•  Conduct opportunity and account review sessions while maintaining timely and accurate updating of Salesforce.com customer information, forecasts, and pipeline data

•  7+ years experience in a quota carrying, closing sales role, preferably within an innovative SaaS company (ITSM, IT infrastructure, cloud, or IaaS) 
• The ability to establish strategic relationships with technical stakeholders across all levels within the Global 2000 or Fortune 1000 
•  Strategic methodology to prospecting to build pipeline, and forecasting with high accuracy and consistency 
•  Experience with enterprise sales cycles and a minimum annual quota of $1MM and ASP of $100K 
•  Comfort and expertise with process driven sales, reporting, and tracking in order to successfully drive new business, upsells, and renewals to close 

• Enhanced Paid-Time-Off with an additional day for the 1st 5 years of service
• Life insurance
• Learning & Reading budget of up to €1.000 per year
• Free lunch on Freshworks 3x a week in the office
• 25 days annual Paid-Time-Off (PTO)
• Company Funded Employee Assistance Program (EAP) for both you and your family
• Discounted Tax Support Services

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.