Lead Operations Specialist for Content Moderation
About the Role
This is a leadership position where you will oversee manual content classification processes, ensuring high-quality outcomes. You will work closely with cross-functional teams to deliver training data and daily risk triage processes.
Responsibilities
- Guide teams in delivering manual classifications of various content with the highest quality.
- Ensure the delivery of training data and daily risk triage processes, as well as ad-hoc requests from product managers and clients.
- Manage cross-functional stakeholder requirements through effective communication, collaboration, and consultation with leaders in various locations.
- Scope, define, and manage the intake of new projects for your team.
Requirements
- At least 2 years' experience as a people manager of 3 or more team members.
- 6+ years' experience in Product Operations, Product Management, or Program Management in a tech company, ad agency, or in-house advertising function.
- Excellent stakeholder alignment, executive-facing presentation, and time-management skills.
Preferred Qualifications
- Familiarity with BigQuery, vendor management, and social media video trends.
- Experience working in Trust & Safety, especially content moderation and Machine Learning.
Benefits
The successful candidate will be eligible for bonus/commission (as applicable), equity, and benefits. Apply Job!