Strategic Account Portfolio Manager - Remote anywhere in US
About Jobgether Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. One of our companies is currently looking for a Strategic Account Portfolio Manager in the United States. As a Strategic Account Portfolio Manager, you will serve as the operational backbone for high-profile, multi-site client accounts. You will ensure seamless coordination between internal service teams and client stakeholders, managing day-to-day operations, ensuring contractual obligations are met, and driving process optimization. This role demands a high level of organization, communication, and a customer-first mindset to uphold service standards and maintain long-term client satisfaction. You'll be instrumental in resolving issues quickly, managing account data, and supporting revenue and cash flow objectives. Accountabilities:
- Act as the main liaison for key accounts, addressing client inquiries and ensuring service expectations are met
- Monitor and report compliance with customer contracts and third-party platform requirements
- Coordinate closely with field service teams to execute maintenance and service activities in line with SLAs
- Deliver required documentation and performance data to internal systems and customer-specified platforms
- Identify and address operational inefficiencies to prevent disruption in service delivery
- Ensure timely and accurate service invoicing and follow up on accounts receivable
- Generate, analyze, and present account performance reports to internal and client stakeholders
- High school diploma or GED required; Associate or Bachelor's degree preferred
- Minimum 3 years of experience in operational account or service management
- Prior experience in HVAC service management or account operations is highly desirable
- Strong organizational and problem-solving skills with the ability to manage competing priorities
- Familiarity with enterprise platforms such as Salesforce, ServiceMax, or SAP S/4HANA
- Effective communication skills and a collaborative approach to internal and external relationships
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Fully remote role within the United States
- Competitive compensation structure
- Opportunity to manage strategic, high-value client relationships
- Access to internal training and upskilling programs
- Collaborative team culture with a focus on operational excellence
- Exposure to industry-leading technology and platforms
- Company-supported career advancement opportunities
Jobgether Hiring Process Disclaimer This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates. Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered. Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round. If you are among the top 5 candidates, you will be notified within 7 days. If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience. Thank you for your interest! #LI-CL1 Apply Job!