UPS Field Service Engineer - Remote
UPS Field Service Engineer ? Remote Job Summary Our Field Service Engineers hold a critical customer-facing role to ensure our customers' needs are exceeded and are responsible for the troubleshooting and preventative maintenance of UPS systems, AC/DC Rectifiers, Batteries, and Power Distribution Units (PDU?s) at various customer sites. UPS Field Service Engineer ? Remote Responsibilities ? Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area ? Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements ? Participate in the development of Methods of Procedures (MOP), when required ? Participate in regular training sessions held at company headquarters utilizing test equipment to enhance troubleshooting skills ? Discuss problems related to maintenance or operation of equipment, with in-house and OEM technical support, when necessary ? Communicate with customer site personnel to keep them apprised of all onsite or equipment-related issues UPS Field Service Engineer ? Remote Position Requirements ? 3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience ? Previous military experience in electronics or avionics ? or ? a 2-4 year technical degree or certificate ? Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU?s, Inverter Systems, etc. ? Knowledge of equipment manufacturers (OEM) specifications ? Capable of utilizing hand tools and test equipment to perform work ? Excellent verbal & written communication skills ? Extremely customer service-oriented ? Ability to work independently and resourcefully with good initiative and discipline ? Must be able to perform repeated bending & lifting of up to 100 pounds during certain services ? Must possess a valid driver?s license and maintain a fully insurable status ? Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel. ? Must be willing to apply for Security Clearance with the US Federal Government. Apply Job!