Customer Service Representative / Data Entry
A. Servidone Inc. & B. Anthony Construction Corp. are leading names in civil construction and infrastructure development. We?re proud of our legacy, and we?re growing fast. To keep operations smooth and client communication top-notch, we?re seeking a remote Customer Service Representative / Data Entry Specialist to join our team. This is a dual-role position ideal for someone who is highly organized, detail-driven, and an excellent communicator?comfortable working behind the scenes while supporting both clients and internal teams. Your Key Responsibilities Customer Service ? Respond to client inquiries via email, phone, or chat in a timely and professional manner ? Track and resolve customer issues or route them to the appropriate department ? Maintain clear, accurate records of all customer interactions ? Coordinate scheduling or updates between clients and field/project teams Data Entry & Administrative Support ? Accurately input and update project, billing, and contact data into internal systems ? Ensure data integrity and consistency across platforms ? Assist in preparing digital documents, reports, and job status summaries ? Support administrative duties for the operations, accounting, and field teams What You Bring ? Proven experience in customer service, data entry, or administrative support ? Excellent written and verbal communication skills ? Comfortable with phone/email interactions in a remote setting ? Strong typing skills and attention to detail ? Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace ? Experience with CRM, construction management tools, or job-tracking software is a plus ? Ability to stay organized while managing multiple tasks independently Why Work With Us? ? Flexible Hours ? Competitive hourly pay ? Health, Dental & Vision Insurance ? Paid Time Off & Holidays ? 401(k) with company match ? Long-term growth opportunities within a reputable construction firm ? Supportive leadership and training for success in a remote environment Powered by JazzHR MXYdfe5R28 Apply Job!