Marketing & Guest (Airbnb) Relations Specialist

About the position The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence. Responsibilities ? Lead digital presence and brand development across social media platforms. , ? Manage Instagram community engagement, responding to comments and crafting personalized messages. , ? Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy. , ? Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips. , ? Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates. , ? Provide real-time guest support during designated shifts, including evenings and weekdays. , ? Assist the CEO with administrative tasks and manage confidential information. , ? Aid in onboarding new properties and maintaining accurate documentation. Requirements ? Exceptional communication skills (verbal and written). , ? Proficiency in social media management and digital platforms. , ? Detail-oriented with strong multitasking abilities. , ? Ability to work both independently and collaboratively. , ? Experience with Google Workspace tools. Nice-to-haves ? Experience in the hospitality or property management industry. , ? Familiarity with digital marketing strategies and tools. Benefits ? Health insurance Apply Job!