Program Management Intern (Summer 2025 - remote)

Who We Are: MasterClass is the streaming platform where the world's best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours. Members get unprecedented access to 150+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas' recording studio and Gordon Ramsay's kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss. If you want to help make an impact on our members' lives – we want to hear from you! Snapshot of the Role: The Program Management team is at the heart of driving company initiatives, streamlining cross-functional operations, and tackling some of the toughest challenges at MasterClass. As trusted thought partners and collaborators, we work across teams to make MasterClass better for our employees, customers, and business. We're looking for a Summer 2025 Intern who thrives on organization, enjoys solving complex problems, and can build strong partnerships across teams. In this role, you'll work closely with our Program team on key initiatives that shape how we bring class launches to life at MasterClass! What You Will Do:

• Partner with cross-functional teams to ensure class launch priorities, deliverables, and milestones stay on track.
• Analyze and gather feedback on cross-functional workflows to identify opportunities for improving productivity and/or collaboration.
• Help drive visibility, context, and alignment for new workflows, decisions, or process changes impacting key stakeholders in the class launch proces.s
• Support day-to-day operational processes for launching classes at MasterClass, tracking progress on critical milestones, reporting issues, and resolving blockers along the way.
• Organize and upkeep critical class launch information across key internal tools, trackers, and timelines to enable productivity, visibility, and seamless integration for our cross-functional partner workflows.

About You:

• Radical Ownership: you have a deep sense of responsibility for the team's success, are self-motivated, and hold yourself to a high standard of character and achievement
• Master Communicator: you have superior written and verbal communication skills, as well as highly developed interpersonal skills
• Methodical: you find joy in breaking down problems, adding structure to ambiguity, and organizing systems for productivity (bonus points if you've ever been teased as the Notion guru or Google Sheets wizard among your peers!)
• Energetic & Growth Oriented: you're eager to learn and unafraid to step outside your comfort zone. You actively strive for personal and professional growth, and are ready to work with a team equally invested in helping you achieve your goals!
• Passionate about MasterClass: our mission, values, and product resonate with the person you wish to become and the impact you wish to leave on the world

Requirements:

• Available to work Summer 2025 for 12 weeks, 40 hours per week at $25-$30/hr (remote internship)
• Legally eligible to work in AZ, CA, CT, FL, GA, IL, MA, MI, MS, NH, NJ, NY, OH, PA, TN, TX, UT, or WA
• Ability to thrive in fast-paced, high-expectation environments
• Demonstrated leadership or high impact in extracurricular activities, projects, or work experience
• Experience using AI tools to automate workflows or improve efficiencies
• Excited to work with an amazing team on impactful projects

Nice to Haves:

• Ideally, a junior or senior pursuing an undergraduate degree
• Experience in management consulting, consumer-facing tech, or media/entertainment is a plus, but not required
• Prior experience in project management, program management, or a similar role

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you. Apply Job!