Sr Director National Central Selling
Your Impact The primary purpose of the Senior Director of Central Selling role is to meet assigned targets for profitable sales volume, market share, and other key financial performance objectives by driving sales strategy and sales execution for assigned vertical while proactively anticipating trends in customer growth and satisfaction. The role will also develop and implement effective sales strategies, lead nationwide sales team members to achieve sales targets, monitor and analyze performance metrics and suggest improvements. This role will lead a team of Central Selling Directors and support the transformation and strategy of the Central Selling organization to profitably meet top line sales objectives in the short-term while focused on developing strategic centralized capabilities in the medium to long term. In partnership with the VP of Services, VP of Central Selling and Installation Support, and appropriate Merchandising VPs, this role will develop a centralized selling strategy that focuses on growing sales profitably and elevating the customer experience; while partnering with Divisional/Regional leaders to ensure effective support, engagement and comprehension of the Lowe's central selling strategy. It is critical for this leadership role to align cross functionally ensuring all communication, processes, quality, and training for the team exist thus enabling Lowe's to drive Associate engagement, better adoption, and improved KPIs to include achievement of sales, margin, productivity and customer satisfaction metrics among others.
What You Will Do
Leads sales team for multiple national products and installation services. Oversees the sales teams ensuring sales plan achievement, technology requirements and professional development of the team. Removes obstacles and sets prioritization to ensure the achievement of sales and customer satisfaction objectives. Assesses capacity risk and creates appropriate risk mitigation strategies aligning cross-functionally for any communication, process, training, work force and quality assurance gaps. Resolves or escalates sales risks with proposed mitigations to leadership for marketing, promotion, and other strategies. Coordinates with shared services for creation of reporting metrics and dashboards to measure KPIs inclusive of sales, performance, and productivity success metrics. Develops partnerships and networks across multiple organizations within Lowe's as well as with external vendors to ensure alignment with Services and Central Sales strategies. Prioritizes coaching and performance management efforts to have the greatest overall impact on business results. Builds long lasting relationships with Merchandising VPs and other leaders to grow market share through differentiated products and service offerings. Works directly with key stakeholders within the central teams, shared services, stores and field teams to understand potential changes including but not limited to the organization, process, technology, reporting, communication, training, quality assurance, compensation incentives and other program enhancements. Builds peer support and strong internal-company relationships with other key leadership positions. Drives innovation and efficiency across the team applying a deep understanding of the Services organization for both SSC and field/store based operations Establishes productive relationships with field partners based on frequent communication, collaboration, and the effective allocation of time and resources. This position manages/supervises people
Minimum Qualifications
Bachelor's Degree Related Business Field or equivalent combination of education and experience 8-10 Years Experience leading sales professionals delivering business results 5-7 Years Positively impacting the performance of sales team members by implementing and managing field support tools, training programs, productivity initiatives and customer communication tools. 3-5 Years Demonstrated ability to work with remotely located sales team members Preferred Skills/Education 5-7 Years Experience working in a retail, specifically in Home Improvement 3-5 Years Experience incorporating market data and building strategic plans for emerging trends for the achievement of growing sales plans About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Apply Job!