Growth Account Manager (Remote, Bay Area)

Grafana Labs is looking for an Growth Account Manager who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team. Responsibilities • Meet and exceed team quarterly and annual revenue and consumption goals • Partner with Account Director to prospect into an existing key account base and identify new opportunities for revenue growth • Be responsible for driving consumption, retention and expansion within your portfolio • Drive the identification of new leads within existing accounts and schedule follow up meetings • Collaborate closely with Observability Architects and Professional Services teams to drive customer success • Contribute towards & execute on, a detailed account strategy whereby your customer(s) can understand and benefit from Grafana Labs growing platform • Be able to understand and convey the value of Grafana Labs technology • Develop deep expertise in Grafana Labs technology to effectively communicate its business value and uncover cross-sell and up-sell opportunities. Requirements • 2+ Years of Experience in Infrastructure Technology Sales • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) • Energetic, upbeat, entrepreneurial, tenacious team player • Adaptable and with demonstrable experience in high velocity technology companies • Experience using Salesforce • Familiarity with open source technology is a significant advantage • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually • Experience using Command of the Message and MEDD(P)ICC is ideal In the United States, the OTE compensation range for this role is $165,000 - $185,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable), and other benefits listed on our careers page. • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. Apply Job!