Network Operations Manager
About the position The Network Operations Manager at CSX is responsible for ensuring the safe, efficient, and timely movement of trains across an operating division. This role involves managing on-time train performance, developing tactical plans for train operations, and coordinating with various stakeholders to address any disruptions in service. The manager will oversee the system production team and ensure recovery from service disruptions while maintaining communication with Trainmasters and other operational leaders. Responsibilities ? Notify Trainmasters, Road Foreman of Engine (RFE's), Roadmasters, and network directors about any event affecting the network on the main line. , ? Work with Assistant Chief Dispatchers and other Network Operations Managers to plan and notify others regarding the safe movement of high value or oversized shipments. , ? Develop short range tactical and operational plans. , ? Plan and manage work windows. , ? Provide root cause analysis of all inordinate train delays to change processes or teach/train employees to avoid in the future. , ? Work with crew management and locomotive distribution to ensure adequate assets. , ? Conduct operational observation tests (O-tests) and provide coaching and discipline to create desired behaviors. , ? Make decisions within budget thresholds for dead-heading crews, LOR overtime, and supplying re-crews. , ? Coordinate with Assistant Chiefs, Train Dispatchers, and Network Operations Managers on adjoining divisions to prevent or correct any excessive delay to trains. , ? Call in Train Dispatchers during vacancies (vacation, sick days). , ? Perform miscellaneous activities and responsibilities as assigned by manager. Requirements ? Bachelor's Degree/4-year Degree , ? 3 or more years of experience in Transportation, Logistics, or Rail Operations , ? High School Diploma/GED with 5 or more years of experience in Transportation, Logistics, or Rail Operations Nice-to-haves ? 3 or more years of Dispatching experience , ? 3 or more years of supervisory experience in Transportation, Logistics, or Rail Operations , ? Knowledge of next generation dispatching and Computer Assisted Dispatching (CAD) systems , ? Microsoft Office skills , ? Knowledge of terminal and line of road operations, including physical layout of track on territory , ? Mainframe systems skills , ? Personal leadership skills , ? Knowledge of collective bargaining agreements , ? Knowledge of CSX operating rules
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