Medical Front Office Receptionist

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: ? Greet and register patients in a friendly and service-oriented manner. ? Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. ? Collect and log all co-pays and fees ? Answer/transfer incoming phone calls. ? Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. ? Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. ? Coordinate with the back-office staff for timely and effective care of patients ? Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. ? Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. ? Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. ? Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. ? Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. ? Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. ? Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: ? Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations ? Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues ? Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: ? High School Diploma or GED ? Intermediate to advanced computer skills ? Strong multitasking and communication skills ? Experience providing exceptional customer service ? Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: ? Comprehensive Medical, Dental and Vision coverages. ? Health Savings Accounts with employer funding. ? Wellness dollars ? 401(k) Employer Match ? Free services at any of our imaging centers for you and your immediate family. Apply Job!