Front Desk Agent

Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring all necessary information is obtained and accurately recorded - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records of guest accounts - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Perform night audit duties as required Requirements: - Previous customer service experience, preferably in a hospitality setting - Bilingual/multilingual skills are highly desirable - Knowledge of front desk operations and hotel procedures is a plus - Excellent communication skills, both verbal and written - Strong phone etiquette and familiarity with phone systems - Ability to handle difficult situations with patience and professionalism - Strong attention to detail and organizational skills At our hotel, we value our employees and offer a supportive work environment. As a Front Desk Agent, you will have the opportunity to interact with guests from all over the world while providing exceptional customer service. We also provide opportunities for career growth within the hospitality industry. If you are passionate about hospitality, have excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Front Desk Agent! Job Types: Full-time, Part-time Pay: $15.00 - $16.00 per hour Benefits: ? 401(k) ? Employee discount ? Flexible schedule ? Health insurance ? Paid time off Schedule: ? 8 hour shift Ability to Commute: ? Lake Havasu City, AZ 86403 (Required) Ability to Relocate: ? Lake Havasu City, AZ 86403: Relocate before starting work (Required) Work Location: In person Apply Job!