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Specialist, Implementation

Work from home Full-time role Hiring

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Implementation Overview • The CIS Testing Team tests MasterCard products and services with financial institutions enabling production electronic payments globally • CIS ensures financial institutions are systemically synchronized with MasterCard financial messaging • The role ensures accurate and precise vetting of customer network interface and systems to process financial payments • Provides the ability for customers to test new MasterCard Release code • Accommodates testing whenever financial institutions make changes on their systems • Do you enjoy learning new technology? • Do you like working with customers toward a common goal? • Have you ever performed a consultative role? Role • Act as central point of contact for customers and / or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Provide testing support to MasterCard customers for all products and services. • Act as processing implementation specialist to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities. • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products). • Define, create, maintain and document standard and non-standard key customer processing implementation processes. • Provide training to CIS organization, other MasterCard organizations and the customer. All About You • Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience • Information Technology system knowledge, with expert understanding of network topology, and project management • Strong payment transaction processing and industry business principles knowledge • Ability to interact well with customers and management • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment • Ability to drive change in a technical work environment • Ability to multi-task covering multiple projects Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges O'Fallon, Missouri: $61,000 - $98,000 USD Apply Job!

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