IHG Evening Social Attendant

Description: PM Social Attendant. Monday - Wednesday Evenings. Must have some food cooking experience and able to complete TABC Training. Essential Job Functions • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). • Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations. • Always maintain a friendly and warm atmosphere. • Be familiar with the hotel’s standard operating procedures. • Interact with all guests and employees in a friendly and courteous manner. • Ensure the correct and timely setup of all breakfast order functions. • Maintain the highest standards of cleanliness and sanitation throughout the food area, pre-function space and storage areas including the carpets, walls, walks, windows, and heating/air conditioning units, etc. • Be familiar with the fire exit and extinguisher location and follow all hotel safety rules. • Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly. • Maintain compliance with all company policies and procedures. • Prepares and serves the daily complimentary breakfast bar. • Greets each guest and ensures guests are satisfied. • Ensures breakfast area is sufficiently stocked at all times. • Ensures cleanliness of the breakfast and common public area • Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel policy. • Vacuum floors and remove trash. • Checks complimentary coffee, snacks, and toiletry supplies, restocking according to the provided hotel checklist and policy. • Notifies the maintenance department of needed maintenance or repairs. • Takes found items to designated lost and found areas if a guest has checked out. • Perform related duties as assigned by the supervisor Requirements: Required Skills/Abilities: • Medium work – exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. • Must maintain composure and objectivity under pressure. Education and Experience: • High School diploma or equivalent and/or experience in a hotel or a related field preferred. Apply Job!