Front Office Associate

Job Summary RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a part-time position working 20-29 hours per week. Shifts are from 11am-5pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays • Answers phones and handles calls in an efficient and friendly manner • Fields calls appropriately for center associates • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up • Orders office supplies as needed • Maintains supply of patient information sheets • Pushes imaging via electronic interfaces • Completes confirmation calls and provides preparation instructions to patient • Faxes reports, billing information, and medical release forms as requested (20%) Insurance • Verifies patient's insurance • Pre-certifies all exams with patient's insurance company • Obtains insurance authorization • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate • Enters and submits patient exam orders • Verifies orders match exam schedules • Schedules referrals and ensures proper authorizations are obtained • Schedules walk-in patients • Processes requests for image orders and CDs from referring physicians and patients • Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned Apply Job!