Social Listening & Media Monitoring Analyst Consultant

Social Listening & Media Monitoring Analyst Consultant Job Description City: Washington DC Company: IDB Posting End Date: 21-03-2025 The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. About this position We are looking for an insightful, strategic, detail-oriented Social Listening & Media Monitoring Analyst. As Social Listening & Media Monitoring Analyst, you will support our organization in analyzing digital conversations, tracking media coverage, and generating actionable insights. You will work in the Communications Division (DCC) part of the External Affairs and Communications (EXC) department. This team is responsible for positioning the IDB as the preferred partner for development in the region. DCC works with press, web, email, social media, and paid media channels to help give visibility to stories of impact in the region. What you’ll do • Monitor social media and digital channels through a variety of platforms (such as Brandwatch, LexisNexis, Global News, and the Google suite) to inform on public perception, relevant trends and brand positioning. • Perform qualitative and quantitative analyses to identify patterns, trends, and issues relevant to IDB brands, projects, topics of interest and staff. • Use web-based and traditional media data collection tools to gather and analyze information from public data sources on an ongoing and systematic basis, including ongoing maintenance, audit, and governance of the digital intelligence data collection on IDB brands and sectors. • Conduct and support research projects that leverage public opinion data (traditional and online news and social media among others) to understand a given topic, sector, or country to inform strategies and provide inputs for business performance analyses. • Write reports and analysis highlighting key insights, providing supportive data, and communicating findings in a clear and executive manner. Be creative in the way of communicating data, focusing on generating a coherent and engaging storytelling. • Develop user-friendly data visualizations and dashboards to provide stakeholders with tools for decision-making and to socialize digital data across the IDB in a simple and compelling way. • Identify gaps in the data collection process and integrate new datasets, technology, and techniques into DCC’s analytics processes. • Support the technical team in the development of new analytical (network and predictive) models to better inform decision-making and identify influencers. • Provide technical guidance to specialists within and outside DCC regarding data strategy, data collection and processing, report, and insight generation. • The position requires occasional monitoring of real-time data outside business hours. What you'll need • Education: Bachelor’s degree in marketing, Statistics, Economics, Business, Computer Science or other related field. • Experience: At least 2 years of relevant experience. Proficiency in data analysis techniques including data mining, data cleaning, statistical analysis, and data visualization. • Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable. Requirements • Citizenship: You are a citizen of one of our 48-member countries. • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab. Type of contract and duration: • Type of contract: International Consultant Full-Time. • Length of contract: 12 months. • Work Location: On site. What we offer The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include: • A competitive compensation packages. • Leaves and vacations: 2 days per month of contract + gender-neutral parental leave. • Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance. • Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance. • We offer assistance with relocation and visa applications for you and your family when it applies. • Hybrid and flexible work schedules. • Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more. • Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees. • Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others. Our culture At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at [email protected]. Our Human Resources Team reviews carefully every application. Apply now #J-18808-Ljbffr About the Company: Inter-American Development Bank Apply Job!