Operations, Sales and Customer Service Associate
About Us
We are a small but growing consumer product company with three niche brands united by a commitment to sustainable design. Our products are made with high-quality materials and post-consumer waste to create innovative solutions for modern consumers. As we continue to grow, were looking for support for our Operations and Sales teams.
About the Role
As our Operations, Sales, and Customer Service Associate, you will be supporting our Operations and Sales teams, including processing orders and customer-facing tasks for both B2B and B2C. This role requires a proactive mindset, with a passion for small, fast-growing consumer brands. This is hybrid position, mostly remote with some in-person in our Seattle, WA office.
Key Responsibilities
Order processing for key accounts and independent retailers Wholesale portal order approvals B2B and B2C customer service About You Required: Comfortable working under tight timelines with minimal supervision Experience in small team or start up environments Excel familiarity (vlookup, pivot tables) Proactive, self-starter mentality Excellent communication skills with the ability to convey information clearly and effectively Preferred: 2-3 years experience within consumer products industry a plus Experience with Acctivate or SQL Databases Experience with QuickBooks Experience with Amazon Seller and Vendor Central Why Join Us? Be part of a mission-driven company creating sustainable, high-quality products. If youre looking for an exciting opportunity in a purpose-driven company, we'd love to hear from you! Job Type: Full-time Pay: $45,000.00 - $60,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Education: Bachelor's (Preferred) Work Location: Remote Apply Job!