See all roles

Site Manager, New York, #880

Work from home Full-time role Hiring

Gopuff is seeking a

Site Manager to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Manager role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates overseeing the facility’s operations as well as a team of independent Driver Partners.

Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers.

We put our customers first.

Responsibilities

  • Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems
  • Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
  • Training and coaching associates in the facility to work safely while following all standard work and processes.
  • Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
  • Responsible for ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports
  • Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
  • Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records
  • Create and implement plans to improve the safety, culture and financial performance of the facility
  • Qualifications

  • 6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
  • Retail, grocery, military, restaurant or equivalent experience
  • Bachelor’s degree, preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Proficiency in computer usage, email, and Google Suite
  • Ability to lead in an ever-changing environment
  • Proven track record of being a change agent with improving processes and efficiencies
  • Ability to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business
  • Ability to stand, bend, reach and walk during shifts
  • Ability to lift up to 49 pounds
  • Pay

  • Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
  • New York, NY: $45,600 - $72,500
  • The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
  • Additional Information

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

    And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

    Like what you’re hearing? Then join us on Team Blue.

    Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

    apply to this job

    You might like

    Process Lead, New York, #807

    Work from home Full-time role

    Process Lead, Downtown Manhattan, #975

    Work from home Full-time role

    Design Lead

    Work from home Full-time role

    Senior Operations Associate

    Work from home Full-time role

    Senior Manager, Central Operations

    Work from home Full-time role

    Product Owner - Identity Security Posture Management (ISPM)

    Work from home Full-time role

    VP, Human Resources

    Work from home Full-time role

    Full Stack Developer Intern

    Work from home Full-time role

    Product Manager for Embedded Products and Snow Commerce

    Work from home Full-time role

    Staff Software Engineer (NodeJS/DevOps)

    Work from home Full-time role

    Product Marketing Manager, Amazon Payment Products

    Work from home Full-time role

    Compliance Officer, Whole Loans Trading and Securitization Compliance - Director New York, 1 Columbus Circle

    Work from home Full-time role

    Call Center Rep, Medical Answering Service

    Work from home Full-time role

    Chat Support Representative

    Work from home Full-time role

    HR Specialist, Disney Entertainment & ESPN Product & Technology Glendale, CA, USA

    Work from home Full-time role

    Experienced Part-Time Remote Data Entry Clerk – arenaflex

    Work from home Full-time role

    Registered Nurse (RN) - Field Case Manager - DC, MD, VA - Optum at Home

    Work from home Full-time role

    Experienced Weekend Customer Service Representative - Full Remote Opportunity in the US, Utilizing Excellent Communication Skills to Deliver Top-Notch Service

    Work from home Full-time role

    Ups Data Entry Work From Home Job – Hiring Now

    Work from home Full-time role

    Senior Staff Software Engineer - Duck Creek

    Work from home Full-time role