See all roles

Late Stage Collections Associate (Spanish speaker)

Work from home Full-time role Hiring

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

At Lendbuzz, we believe financial opportunities should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts.

Key Responsibilities

  • Perform delinquent account collection calls, emails, or text messages assigned by management
  • Service inbound customer calls pertaining to collections
  • Maintain clear and descriptive notes
  • Set up and process one-time and recurring payments
  • Prepare delinquent accounts for pre-repossession status
  • Perform skip trace duties to locate customers
  • Communicate with clients in a timely and orderly fashion by sending out notices
  • Review accounts that have been referred for repossession and legal actions against debtors
  • Assist subordinates with collection activities in difficult cases and recommend collection techniques
  • Issue written and oral instructions
  • Enforce compliance with Collection Standard of Conduct policies
  • Perform various administrative functions
  • Requirements

  • Proficiency in both Spanish and English is required, with a preference for candidates who are also trilingual in Portuguese
  • One plus years' experience with collections in a call center environment
  • Skip trace experience
  • Auto collections experience is preferred
  • Previous work in collections, preferably in the automotive industry
  • Outstanding customer, communication and organizational skill
  • High level of integrity
  • Strong sense of teamwork yet able to work independently
  • Additional Information

    We believe:

    Diversityis a competitive advantage.We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

    Compassionis a strength.We care about our customers and look to build long-term relationships with them.

    Simplicityis a key feature.We work hard to make our forms and processes as painless and intuitive as possible.

    Honesty and transparency are non negotiable.We incorporate these traits in all of our interactions.

    Financial opportunity belongs to everyone.We work every day to improve lives by extending this opportunity.

    If you believe these things too then we would love to hear from you!

    apply to this job

    You might like

    LATAM Senior QA Analyst

    Work from home Full-time role

    LATAM Principal Delivery Lead

    Work from home Full-time role

    QA Specialist (SwagIT)

    Work from home Full-time role

    Devops Engineer 1

    Work from home Full-time role

    QA Specialist

    Work from home Full-time role

    Sr. Product Manager

    Work from home Full-time role

    EMEA Sales Account Executive

    Work from home Full-time role

    Partnerships and Alliances, Data and Artificial Intelligence

    Work from home Full-time role

    Commercial Account Manager

    Work from home Full-time role

    Revenue Assurance & Financial Operations

    Work from home Full-time role

    Experienced Customer Service Representative – Hybrid Work Environment, Inbound Phone Service, and Career Growth Opportunities at arenaflex

    Work from home Full-time role

    Senior Oracle Cloud Infrastructure Engineer

    Work from home Full-time role

    Experienced Data Entry Specialist for Remote Work Opportunities at blithequark - Flexible Part-Time Schedule

    Work from home Full-time role

    [Remote/WFM] $17/Hr. Remote Insurance Verification Specialist

    Work from home Full-time role

    Entry-Level Remote Live Chat Support Agent - Customer Service Career Starter at blithequark

    Work from home Full-time role

    IT Developer Analyst

    Work from home Full-time role

    Entry-Level Remote Data Entry Specialist – Full‑Time Role at arenaflex – Logistics & Transportation Data Management

    Work from home Full-time role

    UX Researcher at EngagedMD

    Work from home Full-time role

    Crew Member - Full-time

    Work from home Full-time role

    Looking for English Teachers - Earn Money Online in Utica, NY

    Work from home Full-time role