Assoc Dir-Prog & Proj Mgmt

About the position The Associate Director position at Verizon involves leading a team within the MILDEPS Government Program Management Office to support a large, complex network. This role is responsible for ensuring customer satisfaction, managing project assignments, and collaborating with various stakeholders to drive solutions and performance improvements. Responsibilities • Manage a team of employees and contractors located in multiple states and across several disciplines , • Own responsibility for all aspects of the Performance Work Statement (PWS) and serve as primary customer contact , • Collaborate with customer civilian and contractor administrative and technical staff , • Plan and distribute work assignments , • Set objectives and manage the performance to meet the objectives , • Drive customer solutions , • Manage vendor relationships , • Interface directly with Verizon senior leaders to address complex customer requests , • Perform risk assessments and develop strategic plans to mitigate risks , • Monitor support response in regards to Service Level Agreements (SLA) and conduct periodic performance review meetings Requirements • 10 years of professional experience or Bachelor Degree from an accredited university in a related discipline (Masters preferred) , • 10 years of Telecom and/or IT Implementation Experience , • 5 years of relevant management/supervisory experience , • 5 years of relevant experience with Data Center and High-Speed Networking , • Significant experience following Project Management Body of Knowledge (PMBOK) methodologies Nice-to-haves • Active Top Secret Clearance Benefits • Hybrid work environment with defined work location , • Minimum eight assigned office days per month Apply Job!