Client Services Associate

About Us

YipitData is a leading market research and analytics firm and recently raised up to $475M from The Carlyle Group at a valuation of over $1B.

We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on.

For three years and counting, we have been recognized as one of Inc.’s Best Workplaces. We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency.

About The Role (and Challenges You’ll Be Helping To Solve!)

We are looking for a Client Strategy Associate to join our growing Corporate business. This individual will be focused on managing relationships across our key brand and retail customers. In this role, you will become an expert in understanding our clients' key business challenges and ensuring we drive adoption and value through our solutions. Your role will be focused on driving strong client engagement and relationships to ensure value creation, leading to favorable renewals and commercial success.

This role will include supporting clients in partnership with an Account Executive (AE) and Solutions partners.  

This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work.

As a Client Strategy Associate (official title) at YipitData, you will:

• Own and cultivate relationships with your clients by:
• Leveraging product expertise to drive value, user engagement, and deeper adoption 
• Understand the client base and the jobs that need to be done. Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
• Advocating for client needs cross-departmentally
• Creating and executing account growth & engagement strategies
• Support commercial strategy by:
• Developing rapport with end users and decision-makers
• Partnering with cross-functional partners (Account and Product teams) to create, set and execute account strategy 
• Identifying upsell opportunities to augment contract value
• Contribute to building best-in-class practices within our growing Retail and Brands team

Meet Your Team

• Check out this video to learn why our Corporate team members love being part of YipitData!

What We Offer

Our compensation package includes comprehensive benefits, perks, equity, and a competitive salary: 

• We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.
• The annual on-target earnings for this position is anticipated to be $90,000~$100,000 base salary + $12,000 gross retention bonus + 2% Net ARR (Annual Recurring Revenue). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity.This role may be performed entirely remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.Please note that for this position, we cannot consider candidates who currently or in the future will require visa sponsorship.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

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