Sr Consultant, Facilities

About the position This position provides Workplace Services (WPS) support for all BCBSA employees, visitors, and vendors. It serves as the primary point of contact for building management, third-party service providers, and WPS staff for onsite event coordination. The role requires regular interaction with all levels of BCBSA employees to address space and building system issues in real-time, ensuring high-level customer service. The ability to manage multiple WPS projects concurrently and maintain strong relationship management skills is essential. Responsibilities • Monitor building management against lease requirements for office and act as liaison between building management and employees. , • Coordinate with all WPS team members for on-site perspective regarding building management and outsourced service providers performance. , • Function as BCBSA WPS representative with regular meetings and coordination with building management to ensure awareness of any changes to building policies/procedures, access, and events. , • Procure and manage all WPS vendor resources to provide janitorial, repairs and maintenance services, furniture repair/maintenance, and leasehold improvement to the premises. , • Source and prepare vendor procurement requisitions and documentation; schedule and coordinate installation; oversee maintenance of attic stock material inventory and overall management of WPS internal and ancillary storage spaces. , • Regularly meet with Executives and Executive Assistants across departments/divisions to ensure all needs related to office space, systems, and WPS vendor are being performed at a high level. , • Ensure all WPS communications are accurate and up to date on BCBSA internal website, helpdesk email inbox, and Service Now Facilities management system. , • Provide representation of BCBSA WPS team for all onsite events and activities ensuring a high level of support and customer service. , • Function as secondary WPS Technology Administrator for the Security Access Control keycard system as well as Service Now WPS Maintenance System. , • Manage data entry and upgrades for WPS technology/systems and provide administration of Save-A-Space Reservation system management. , • Track and manage monthly operating expenses in coordination with WPS team members and prepare vendor proposals for forecasting/budgeting submissions to the Finance department. , • Review Facility Management invoices for services and/or goods received, accuracy, and prepare invoices for approval and payment. Requirements • Associate Degree or equivalent experience. , • Minimum of five years of experience in office administration, facility, or property management. , • Experience with ServiceNow or similar workflow management tool. Nice-to-haves • CFM (IFMA designation of Professional Facilities Manager) or FMA (BOMI equivalent of Professional Facilities Manager). , • Computer-Aided Facilities Management (CAFM) experience. Benefits • Paid time off , • 11 holidays , • Medical/dental/vision insurance , • Generous 401(k) matching , • Lifestyle spending account , • Annual bonus incentive pay Apply Job!