Part-Time Remote Receptionist/Administrator (20 Hours/Week)

Part-Time Remote Receptionist/Administrator (20 Hours/Week) • *Must reside in one of the following states: PA, MD, GA, FL, NJ** Location: Fully Remote Pay: $21 - $22 per hour Hours: 20 hours per week About the RoleWe are seeking a professional and highly organized Part-Time Remote Receptionist/Administrator to manage inbound calls, assist with client escalations, and ensure seamless communication across teams. This role is ideal for someone who thrives in a fast-paced environment, has strong problem-solving skills, and is comfortable using ATS, CRM, AND/OR HRIS systems. Key Responsibilities • Handle all inbound calls with professionalism and efficiency. • De-escalate client concerns over the phone and route issues to the appropriate team members. • Provide a positive customer experience while maintaining company policies and procedures. • Accurately document call details and follow up on outstanding issues. • Navigate ATS (Applicant Tracking Systems), CRM (Customer Relationship Management), and HRIS (Human Resources Information System) platforms to manage client information. Qualifications & Skills • Previous experience in a receptionist, customer service, or administrative support role. • Strong verbal communication skills with the ability to handle escalations effectively. • Proficiency in navigating ATS, CRM, and HRIS systems (experience with specific platforms is a plus). • Ability to multitask, prioritize, and work independently in a remote setting. • Detail-oriented with excellent problem-solving and organizational skills. Why Join Us? • Fully remote flexibility • Competitive pay at $21 - $22 per hour. • Opportunity to work in a dynamic and fast-growing company. • Supportive team environment with room for professional growth. Apply Job!